December 2023 by Helen Jeary
This post office might as well not even exist because you can never use it! Arrived to a queue of 15+ people, only get a limited lunch break so had to leave, came back around 5:10pm and was told they're 'shut early' because they were so busy earlier! Avoid...
December 2023 by zoli nagy
What is the point to having 7 tills if there always one person working. It is ridiculous that all the time we have to spend long time to que up because the company can't be bothered to employ enough staff
December 2023 by Stuart Cole
Shocking experience today!!! 20 + in the queue and one position open!! With another woman behind counter who could help but keeping head down!! Disgraceful Service!! Who is the manager ??? This is a joke
November 2023 by R G P
Never been in there when there is not a long queue. Opening hours on the website are totally wrong as they are the hours of the Morrisons, not the Post Office itself. The Morrisons staff just say they aren?t trained and won?t even take a prepaid delivery.
October 2023 by Ley Wicks
The women that work here are all lovely - but sadly they do not have enough staff. Every lunch time, I spend about half an hour queuing to post one parcel! Please RoyalMail get your staff more support!
October 2023 by Denise Lottering
The time say that they are open until 10:30pm - they aren't! I have been there twice and been told they don't have staff to work after the back post office is closed. I work till 5pm and find it difficult to get there before then.
April 2023 by Michael O'Brien
Abject. Not fit to hold a post office licence. In the last three times I have been in, on one occasion they had run out of stamps, and on the first of the last two occasions was told that I could not renew a passport through check and send after queuing for 20 minutes as the staff did not know how to do it- in spite of the website saying it was a service offered. Today, the card reader wasn't working and it was cash only. Staff in the PO have the customer service skills associated with the 1970s communist bloc, and the staff in McColls are just disorganised and unknowledgeable.
December 2022 by roberto garcia
Dec 2022. Saturday morning did not open at 6am. Arrived 7.45am only to be told it would be 8.30am. Arrived 8.30am, but told it would be 9am. Keys to cash till missing. EU 4-digit postcode copied incorrectly. Utter shambles.
August 2022 by Colin Burridge
Useless, have to go to post office to renew photocard license, drove 15 miles, waiting 20 mins in line to be told they are short staffed and can't do it.Thanks.
August 2022 by Gary Brignell
went there yesterday closed at 5pmwhats going on . Only go there when necessary as staff are not particularly helpful
May 2022 by Chris
I don?t go here out of choice but more out of necessity. Unfortunately this is my local post office and I?ve never had a pleasant experience.I will always travel across town and use the post office in the co-op on Spa Road as you actually get service with a smile there and the queue is never more than 3 people deep unlike here where you can have two birthdays before you get served! Unfortunately they have annoying opening hours which isn?t great but is still better than here.
March 2022 by Freid001
It clearly states on the postoffice.co.uk website that Witham post office is open until 22:30. But, it seems to actually shut at 17:30.
June 2021 by h m
Says its open until 10 on a Friday but its not, even though the opening times on the front door says it is as well as on here
January 2021 by Steve Joy
A bit of a que but OK
November 2020 by Michael C Jones
Excellent Customer service, very attentive and helpful. Always smiling and productive, efficient in their tasks. A vital community service in the town, with various banking and financial services offered as well as broadband & telephone products. I have my premium bonds too! Very thankful to Royal Mail for the services as many villages in Essex have none. Keep up the Good Work!
