August 2023 by Dave Jones
What an absolute shambles of a set up. Not even worth the one star. I placed a bet on the cricket using their machines. I bet the 1st innings team to score over 155.5 runs. They scored over 200.After 1 hour and the other team well into their innings my bet still wasn't settled on the machine I enquire at the shop counter and after the young girl tried the ticket several times still wouldn't cash it despite it being a blatant winner. I pointed out the scores, she said she didn't know who to ring. Eventually says she rang somebody who said you have to wait for the game to finish despite my runs being exceeded and their innings closed... Unbelievable tbh. I have never had to wait to that extent... The worst thing was... All my loosing bets were settled more or less immediately.... Moral of my experience for all customers - don't use their machines, don't bet on cricket unless u have a spare 4 hrs, don't visit the shop on a Sunday incase you have any problems as the counter staff have nobody to sprak to in authority. Poor show really... Don't use their machines or this bookies.... Absolute joke... So much so as I was embarrassed for the 2 young girls behind the counter one of which was just on her 3rd shift.... Very poor service
