July 2023 by N ?TheSecretTraveller?
They had the medicine that I wanted. Fast service.
July 2023 by Ron B
The pharmacist refused to provide medication for my 4 year old nephew for an eye swelling because I could not describe the exact symptoms. Even though I had the exact name of the over the counter medication required from A&E.
October 2022 by Christy
Excellent assistance right before closing when I realised I'd left important medication at home when on holiday in Bourton.
July 2022 by Christine Wallington
I went across to this chemist this morning to get a postdated prescription, (we live up north but have shops in bourton on the water) they only had part of my allocation, I have problems with my own pharmacy and could see they wouldn't believe I'd only had part of my prescription, the team here did their utmost to help, photo copying the original prescription as proof I had more tablets to collect, in short the lady who served me and the pharmacist were absolutely fantastic and I was so grateful
May 2022 by Amelia C
I had a horrible experience here. The pharmacist was rude and unpleasant and made no effort to solve the issue I had.
March 2022 by Jon Mills
Although the staff are nothing but polite, the pharmacy is so reliably incompetent that you are genuinely surprised if they actually have or find your prescription.
October 2021 by Dave Crane
Have been using this pharmacy for my repeat prescription since being let down badly by the 'Echo' online service (which used to continually be out of stock of things). Rowlands in Bourton came to the rescue on a couple of occasions when Echo let me down and I just decided to use them from then on and glad I did! Nothing is too much trouble, all the staff are super friendly and helpful, and have helped me navigate through the repeat prescription process (which when you've never had to do it before can be confusing, especially with payment options - look at the NHS repeat prescription offerings if you need to take a lot of medication!).
September 2021 by andrew mcneill
Excellent service from the pharmacist seeking various options to help my family member and keeping in touch through the process. Helped our holiday knowing the health issue was being dealt with.
November 2020 by Paul May
I would share my experience but it?s a chemist working for and with the NHS, whilst serving an ever more demanding and ageing (grumpy) population. It?s a thankless task (a lot of the time), so I would just like to say thank you! ??And that the Manic Street Preaches never really topped their first album (but that?s just my random opinion). If you know, you?ll know.
November 2020 by Stephanie Caley
Really helpful and going above and beyond during this difficult time.
November 2020 by Kendall Sekula
Possibly the rudest, most unhelpful pharmacy in the world?certainly in the cotswolds. I will NEVER use them again, despite it being my closest...now I know why my husband goes so far for his prescriptions...
November 2020 by ottavia sitia
The owner/manager is really not customer oriented. Quite the opposite, if you ask me. If she can avoid being of help, she will. Passive aggressive and unpleasant. Although they are a five minute drive from our residence, I will try to go the extra mile to Stow on the Wold to avoid them.
July 2017 by Bryony Holden
Could be more helpful
