October 2023 by Fatima Ali Malik
I went in looking for a good foundation well actually a good face wash for my sensitive skin and one of the colleges cera ( sorry if spelt wrong ) she is like a best friend to me now after talking to her I feel like a lot of weight has lifted off my shoulders she?s very good at listening and giving great advice and is very understanding. I?ve never had that before where someone from a store listens carefully I feel we need more workers like cera she?s a star ? I think she deserves a pay rise nglThank you Cera ?
October 2023 by adele murphy
I went to collect some medication that requires me to take 30mg a day. The woman behind the counter said she couldn?t do the prescription because they only had 15mg tablets. I don?t understand because surely it would just mean taking two tablets to make it 30mg. I went to superdrug and they gave me the medication by giving me 10mg to take x3 times. I think this staff member may need training again about the basics of the job.
October 2023 by Jean Underwood
Always an excellent selection of make-up to choose from and the staff are very helpful indeed. It is such a pleasure to shop at Boots.
July 2023 by Graeme Meredith
Large branch, will almost certainly find what you want, but the shop has an irritating layout with some stairs in the centre of the ground floor. Bad for prams and disabled.
July 2023 by Ann Martindale
Staffing situation in Boots is now verging on ridiculous, I expect customers will be expected to shelf fill on next visit. You cannot ask anyone in the pharmacy area about items. The queue for the pharmacy was very long.
July 2023 by Agnes Kwiatkowska
The pharmacy staff were all friendly and helpful, despite being short staffed and very busy. The queue was quite long though, so you need to take it under consideration if pressed for time...
July 2023 by Johanna de Colbert
Went today, it was very busy, just love Boots, it has so much stock variation I always find what I am looking for, if not then a good substitute .
July 2023 by Liam Prince
Nicely laid out with consideration for mobility impaired shoppers. Bought a meal deal from here for lunch which I wasn't expecting much of, but actually wasn't half bad at all.
July 2023 by Miriam Ramirez
Boots is trusted, useful and offer products at a fair price.Complements for the staff in the shop that are kind and helpful if am looking for advice .Shame that the website is the slowest I experienced ever.
June 2023 by Maria Skinner
Literally the worst boots clinic to ever exist. Always the slowest service. 35 minutes in a queue with only 4 people in it. Ridiculously understaffed, was told to come back in 15 minutes once I got to the counter because someone is on lunch. Bizarre
April 2023 by Christine Blackhall
Queuing at the pharmacy is ridiculous! 25 min wait, then on finally getting to the counter I was told to come back in an hour as the pharmacist was going on lunch. Went the next day as I need to get to work, to be met with an hour long queue.Needs more staff to cope with demand?!
April 2023 by Fran Morgan
Poor service and long queues at pharmacy and yesterday I went to collectA medication and the sales assistant at the desk gave information about medication without asking pharmacistGood job I always read leaflet included
April 2023 by Thom Harrison
There's no dedicated staff for the behind counter non-prescription meds, so you invariably have to join a 15-20min prescriptions queue just for basic items (and let the dozen people around you hear the details). Why would anyone bother when they can just get it on Amazon? The section doesn't open until 0930. Even then, the staff don't actually open up until 0940. Finally the product was almost double the price as elsewhere.
March 2023 by Christine Dutson
The pharmacy department is very poor. One line for pharmacy and over the counter items and one person serving. The wait to be served was horrendous. Where have all the staff gone? They say people can?t get jobs.
March 2023 by Ella P
Got accused of ?loitering? by a member of staff whilst looking at the tampons?
