December 2023 by Peter Philip
Burger was slightly overcooked but still great five guys taste. Good staff and fast preparation.
December 2023 by Jane Harper
The burgers were okay but certainly not worth the money. The way the food is wrapped and presented is extremely at odds with the cost. Three of us had burgers our fourth just had chips we paid £63 and were completely underwhelmed. What is all the fuss about?
December 2023 by Adam
Friendly staff that were all too happy to help followed byba great burger.
December 2023 by Lotti Augustus
Second time at Cheltenham Five Guys and both times were a superb experience. Amazing burgers and top quality service. In particular our server on both occasions was Adida (hope I have spelt the correctly). Perfect example of restaurant customer service. Keep it up and we will keep coming.
October 2023 by Damian Wojtowicz
Very ordinary end expensive burgers without any flavours to remember. Big portion of fries and way better taste rather than other big fast food corporations. A big bonus for free peanuts. To long wait for your food. My chees was cold and not melted - come on guys! I did expect much more from you Five Guys.If you tell Five Guys are best burgers in NY - you havent tried a good burgers yet.
October 2023 by Chris R
These burgers are so tasty and well worth the cost. Having the choice of toppings is such a good idea as it must save wasting food. Chips are delicious and I absolutely love the milk shakes. I highly recommend Five Guys.
September 2023 by Thomas Rowland-Hill
Shout out to the Top Gs at Cheltenham Five Guys tonight for their handling of a very awkward (and unpleasant) customer. A guy bowls in after an issue with an Uber Eats delivery and starts tearing strips off people. All the staff couldn?t have handled it better. Super polite and helpful, far better than he deserved. You?ll always have my love and money (it?s literally the only fast food place my sons and I will ever go to) but from tonight, you also have my respect. Thanks for being awesome. ?
August 2023 by Ewan
We stopped here for lunch today after doing some sightseeing around the city with a few people and I had heard of this place before. I love burgers anyway so I was really looking forward to it. I ordered a cheeseburger, small chips and a chocolate, salted caramel and vanilla milkshake with whipped cream. I went into collect it and the man said they was a few more chips in the bag than usual but when I opened the bag, they were spilling out! They were lovely chips but the burger was delicious with grilled onions, good cheese and amazing Pattie. It didn't take me long to finish it and I was certainly full up afterwards and the milkshake was one of the best I have ever had and it was definitely the best burger I have ever had. It didn't even feel like a fast food burger, it was more like a burger at a lovely restaurant somewhere. It was way bigger and better than McDonald's and you certainly get more chips than you do there, so much so we had to take the rest home as we couldn't even finish them all! It was incredibly lovely and I even said it was amazing too. I can't wait to come back to eat here again when I come back to the city in the future??Vegetarian options: My mum has a veggie sandwich which she thought was nice.
July 2023 by Bobby Norbury
Food is great, service is snail pace slow. My burger was sat on the side for a good 5 minutes before I was served. You pay over normal price for the food I don't want to waste half my life waiting for the bloody thing.
July 2023 by Mark Tarnavskyi
I have never visited this place before I did once together with my friend to try different fast food. There are gossips about the high price of food here, so sometimes it keeps away the potential lower-class customers. However, Five Guys changed my honest opinion on fast food and it proved that high quality fast food eventually exists! I had plenty of chips with burrito and shake. It was really tasty and filling.Unlike majority of other fast food establishments, this place is predominantly clean and welcoming. It feels pleasant inside, although, I would recommend to add few extra attributes to the interior in order to maximize atmospheric effect. Also, good advantage of having an opportunity to eat your food outside the building in there area with well treated tables.It was surprising, but very ecstatic when I got offered free peanuts! It totally captured my heart and made me always attracted to wish to visit the place once more and more!Noting unusual about service.Parking: The establishment is located in the centre, logically, it doesn't have parking places nearby. However, the closest parking lot is within 10-15 min walking and is cheap.
July 2023 by Curt G
Very nice food. Freshly prepared! Did not have to wait for long as well.
July 2023 by Neal Smith
First time there, very clean and tidy, staff was pleasant and a nice relaxed atmosphere
May 2023 by Kelsey B
Food is cooked fresh, service was relatively quick especially for a late Friday evening. Prices can be a little expensive. Overall not too bad.Kid-friendliness: A standard fast-food restaurant with additional seating no options for children.Parking: No parking available due to being situated inside the Brewery quarters. There is a NCP just over the road opposite the site.
May 2023 by Thom Harrison
Finally tried Five Guys. Honestly, if you got £2.50 worth of mince from a butcher you'd struggle not to recreate it at home. It's really just a hamburger. No onions or salad, but £10. With a lot of marketing spiel decorating the walls. The service didn't justify the cost either. Was surprised to see it was orange American style cheese.
April 2023 by Jason Chinn
Too expensive really but a decent burger, the fries are very good too.
