March 2024 by Ganesh
I thought you will rectify the alignments but you just adjusted only two point and that is expensive
February 2024 by Clive Ridgwell
I needed to replace the tyres on my EV, the manager Connor took time out to explain and also show the differences in tyres especially designed for use with a EV, excellent first hand customer service, we agreed on the tyres, they were ordered and fitted the next day at the agreed time.Connor is a great advert for delivering quality customer service for the company, we all want but seldom get great customer service, it?s a difference that should be there more often.
February 2024 by Terence Cassidy
I went to enquire about tyre replacement on a mobility vehicle I walked in to reception the gentleman on one of the desks just walked into the garage and I waited 20/30 minute and he didn't even come back there was 3 other people waiting and not a 1 person came into reception so I left and went to the albion Street top of town and what a difference absolutely amazing staff and service was unbelievable so in future go albion street kwikfit
February 2024 by Shayne Gardener
Told that EV tyres cannot be repaired without even looking at the tyres or cause of puncture.
February 2024 by 51russell
Efficient service friendly and professional
February 2024 by Darren Snape
Had a new matador tire fitted to my car today, very impressed with service the lads have done a brilliant job would highly recommend
February 2024 by David West
Work was carried out quickly and effectively, But - the glove box was emptied and all the contents left over the passenger seat!
January 2024 by Jo Scott (Soar & Dream)
Just wanted to say a massive thank you to the two guys today who have got us back on the road following a blow out near the M5 junction, absolute stars. Cheerful, helpful & efficient?not fazed by two stressed dogs, a car more loaded up than Santas sleigh & one panicked human! Thank you so much you?re ? credit to KwikFit
January 2024 by Rob Brokenshire
Thank you Kwik Fit.I want to thank Conor from Kwik Fit Tewkesbury Road Cheltenham. My 88 year old farther in law had broken down due to his Exhaust Snapping in two. I went to Kwik Fit, as it was close and even though it was closing time. Conor greeted me in a polite and friendly manner. I explain the situation my farther in law has found himself in. And Conor said ?no problem. Drop the key of in the morning and he will rescue the car and take a look?. Next morning I dropped the key off. And again Conor greeted me politely. 10:30 Am Conor gave the very reasonable quote. I agreed the work. 3:15pm Conor call to say the car was ready for collect. 4:45pm my partner and I collected the car for my farther in law. Again Conor greeted us and even took the time to show us the old Exhaust. Which we were able to take a few photos to show my farther in law. All in all I can?t thank Connor enough for his help. Very friendly, polite man. It was so refreshing to get this level of service as I don?t see it much these days.Thank you Kiwk Fit
January 2024 by Jo Scott
Jo Scott (Soar & Dream)3 reviews·59 photos23 hours agoNEWJust wanted to say a massive thank you to the two guys today who have got us back on the road following a blow out near the M5 junction, absolute stars. Cheerful, helpful & efficient?not fazed by two stressed dogs, a car more loaded up than Santas sleigh & one panicked human! Thank you so much you?re ? credit to KwikFit
December 2023 by junkybabes
Quick and good customer service.
November 2023 by Peter Fitzgerald
Took in my company car with low pressure in one tyre. Told by staff nothing wrong so they pumped all tyres up. Told them I'm losing half a bar or pressure a day but they insisted nothing wrong. Took it to another branch who found 2 screws in the tyre. Also noted this branch didn't refit the dust caps and left me with the front tyres inflated to different pressures, with over 7 psi difference! Will never go back to this branch as last time they said my tyres were fine and I went to another branch for a second opinion. The other branch found 2 tyres with below 2mm tread and a third with a big cut in the side wall so drove away with a set of 4 new tyres, and fleet companies don't authorise that without good reason. I really could not trust this branch for anything. Sadly, my company has an account with kwikfit, else I'd be buying tyres from skilled staff in another company.
November 2023 by Charlie Rees
Chris and harry were amazing from start till end harry explained why I needed the new tire and showed me how to work out if there running low on tread so I can make sure it?s always safe to drive, Chris explained tire care to me as I go through then regularly and now it?s goin to save me money in the long run
October 2023 by Neil Hurley
Was going on holiday had puncture on the M5, turned off to Kwik Fit Cheltenham. Greeted by two very sociable fellas. Fixed my tyre straight away without an appointment. Top marks to you both.
October 2023 by Sarah Reis
Thank you so much to the guys working at the Tewkesbury road Kwikfit this morning. After another tyre place had told me they couldn't help me until next week, the staff at your branch managed to fit me in to have a look at it straight away and then repaired it for me there and then. Very much appreciated. Excellent service and I will definitely be recommending.