January 2024 by yamaha sr500
Clean, tidy but very few staff on duty. No changing rooms upstairs. The person who served me was polite and friendly.
November 2023 by Paul Silvester
Wide range of clothing & others ..Will be coming back soon,
November 2023 by stephanie osborne
Very clean and tidy. Great selection of clothes and homewares.
October 2023 by P W
Store is ok.. the changing rooms need a good clean and would be even better if there were some mens changing rooms where the mens clothes are rather than a 10 minute walk away ..
October 2023 by Jean Jacobs
So much to choose from. Some really nice. Some not so. In my opinion!
October 2023 by Ann Martindale
The self service checkout drives me mad. Put staff on a till for customers who want to be served.
September 2023 by Sydney Gough
Disappointingly limited choice of womens clothing
August 2023 by VA DJ
Can't say I'd recommend this store, I rarely shop at Matalan anyway as the quality is poor. Whenever I do drop in I always find this store very disorganised, especially the 'sale/clearance' sections. Nothing has been arranged and it's impossible to find anything. I just dropped in to see if there was anything in the kids summer sale, couldn't be bothered to sort though all the clothing bundled on the racks at random. When will retailers learn that people like to shop by size/age? To top it off it's automated tills, so heaven help you if you have something without a tag.
July 2023 by Osesie Sallau
Good quality items for a great price
June 2023 by Timothy Gareth White
Ok good range
June 2023 by Andy Hind
I don't know why I go here. The mens section is always such a mess. Everything is mixed up. You can have 6 different pairs of trousers on the same rack
June 2023 by Preslav Penkov
Amazing customer service from the assistant manager, very helpful, supportive and understandable person !!10.06.2023
April 2023 by DAVID BEASLEY
Walked in and went up stairs where 2 female members of staff were flirting with a male member of staff with an orange hi vis jacket on. There totally ignored me whilst they giggled and played hide and seek. Went downstairs to use self checkout. No staff at all downstairs and no security tags on jeans so Could of walked out without paying. Good job I didn't need any help
March 2023 by Veronica Lourens
Disappointed, went in to buy some new outfits for work the next day only to be told that this store doesn't stock the bigger sizes in-store, I would have to shop online.Shopping online doesn't allow you to feel the fabric or see the style or true fabric colors. Plus you don't take it home with you when you pay for it.
March 2023 by Janet
Matalan good value, inexpensive clothing. Stores nice, clean, well laid out. Staff in Cheltenham cheerful and helpful. Issues there clothing really smells. Clearly some chemical sprayed but I've washed trousers twice and they still stink. Also Matalan have gone self check out, no investment like the supermarket, they just turned the screens and swipey things around! Basically we just have to do what staff did! I watched older lady really struggle, plus if u want to pay cash u have to go to the first floor. Are they trying to make life of wheel chair users and mums with pushchairs lives more difficult? They probably have a lift but it's still an inconvenience. Sorry can't find anything positive to offset. Matalan - I didn't feel like a valued customer I feel the store is meeting your needs and there lies road to going bust
