March 2024 by Jake Howarth
Pat helped my partner and I choose the right home speakers for our living room. He was very friendly, personable and not pushy at all. Just great all round service and very knowledgeable as well. Thanks Pat! :)
January 2024 by Andrew West
I had an excellent experience here buying a new TV and sound bar. Staff were knowledgeable and helpful.I had to wait a little while for my order to arrive in stock, I was calling every few days and they answered the phone every time I called and kept me informed about the order.I had a small issue with a remote control which they helped with without hesitation. (It turned out to be user error).Will use this store again.
December 2023 by Constantine Abdn
Fantastic experience with great comms, price beat and price promise honoured. 6 year industry leading warranty.
December 2023 by Mrinal Saha
I?ve always liked shopping here. They make a tech purchase a much more personal experience.
October 2023 by David P
A huge thank you to Jason for making a vinyl addict very happy. I first got my separates from Richer Sounds in Weybridge 10 years ago. Needed an upgraded turntable and from start to finish Jason was amazing. Don't think about going anywhere else...these guys are the best!
August 2023 by George
Excellent customer service by Patrick at Cheltenham store. I wanted floor speakers and amplifier Patrick recommended some for my budget which I am really pleased with. Highly recommended for service, prices and quality.
June 2023 by Mateusz Nowak
I have one of the best experiences in my life, positive attitude for the whole time, these guys really know their stuff! Highly recommend, and happily would be back if needed!
June 2023 by chris scales
Great place for hifi equipment and good advice and even better prices
May 2023 by EVE
The LG OLED C2 55" is vibrant and bright - but most impressive is the upscaling technology. We would like to thank Gaetan at the Cheltenham branch for advising us about this TV, and getting it for us the next day. The price was also very competitive. Great service - thank you !
April 2023 by Paul Ridley
Ordered dvd player recorder they hadn't got one in the shop so they got one ordered from one of their other shops i was kept informed of when it would be in for collection i was also offered a good deal on protection cover for 6years but if i didn't claim within the 6years i got my money back the assistants in the shop were friendly and knowledgeable there is a pay and display carpark right next door and they will pay for your 1st hr which is £2-00 that's why they have got 5?
December 2022 by G B
Great service from Richer Sounds. I don't visit very often, but they're always my first choice for whenever I replace or upgrade my home AV equipment.They always match (and usually beat) online prices, and you have the reassurance of long guarantees and a store you can visit if you have any issues.
December 2022 by T G
Great Service by Richard at this branch in Cheltenham, recommended a brilliant TV and Sound System and nothing was too much trouble. Would highly recommend purchasing via Richer Sounds, Service is key and these guys have delivered. Well done!
November 2022 by Iqbal Hashmat
Good friendly service, price promise .I have been their customer for some time now...
November 2022 by Steve Green
Excellent service, good value prices. well worth a visit.
October 2022 by Adrian Croney
Much better service than you get from your average electronic retailer but not perfect. I had a couple of questions about a Sonos sound bar and the answers I was given were incorrect - neither of them were showstoppers luckily but I must admit I expected all the guys to really know their stuff. So 4 out of 5 from me.