March 2023 by Tez Arslan
excellent service.allways helpful staff around .
February 2023 by Linda Milliner
Went up to bank today with my husband to sort out some family account enquiries.Lucy was extremely helpful and friendly and was able to help with everything we asked her to do.HSBC is lucky to have such a dedicated and helpful employee.It's such a shame that this branch has been selected to close.
February 2023 by Emma Boyett
The cash point has been broken for half a year. Whrn it is working its only for a week or 2. Other banks manage to maintain geir cashpoints. This branch should be ashamed, showing a blatant disregard for the community its supposed to be serving. I will never open an account with hsbc now
December 2022 by nkechi Nwosu
Very helpful staff. They guided me through all my issues with my account.I think the lady name was Karina.. not too sure.100% recommend
October 2022 by Alex O'Connor
No counter service, couldn't get anything done despite having photo ID. Waste of time and space. Staff just sat there unable or unwilling to help.
August 2022 by Nelson Simon
Have a look at the 2 posters of an independent survey that was conducted in 2021 regarding the quality of services. It's on the wall as you walk right into this bank. And it's there for a reason. HSBC is the worst. Never recommend it to anyone.
February 2022 by Robert Forsey
They have removed the cashier service and the machines have not been updated to use the new First Direct cards. Complete and utter shambles with no regard for their customers.
February 2022 by lee ryan
hsbc total rubbish bank
July 2021 by Roger Riggs
Do not understand the bad reviews at all. Been going here from Downend, where they were so very slow, and this Bank is BRILLIANT AND 7 STAR NOT 5. Always helpful, Polite, have plenty of £50-00 Notes where as Downend had none. Will not now go anywhere else
July 2021 by Christopher Neal
Looked up local HSBC, Horfield, Bristol, said it was open, went there and it was closed. Wasted my petrol going to a bank that couldn't be bothered to update their website. Coronavirus excuses that they had to close branch - then update the website.
July 2021 by Adrian Taylor
Opening times have changed to only open weekdays 10.00-4.00. How is anyone with a day job meant to get there when they are open?
July 2021 by Gwen Davies
Went there this morning 7 April 2021 and the branch was closed due to staff shortages
July 2021 by Azara Ingram
Closed but no sign on door to let anyone know. 7.04.2021 at 10.49am.
September 2020 by Nina G
Unfriendly and the least helpful staff I have ever met, spent 30 mins there and could not get a single thing done. I called a different branch and sorted everything out through phone in max 10 mins. Would not recommend this place to anyone. Very unpleasant experience.
September 2020 by rozapus
I foolishly told them I was unemployed they made me pay off my credit card straight away and took money from my account to do so, a bank you can't be honest with if hadn't had told them they would never have known ......
