December 2023 by LYN TURLEY
Nice place nice atmosphere and lovely coffee ?? ?
December 2023 by Sean Reilly
I had 3 coffees today different places . But here is the best by far. I know my coffee, foam was perfect. Well done.
December 2023 by Phil Morgan
Always enjoy Nero, staff are all very welcoming and friendly food was delicious plus a nice Mokka ??
December 2023 by Corinne Dyer
I came to this cafe Nero to avoid the busyness of the town centre one. The assistants here were friendly but extremely slow in serving people and making drinks. I have been a manager quite sometime and worked in retail in the past these staff need to organise and work together a bit better one take orders one make drinks. I have no criticisms of the place it was a lovely atmosphere and maybe they were tired from a busy day. But service was extremely slow. Please stop using the cloths to wipe down pipes I am a Decontamination Manager and it is vile. There were several on the side under the coffee machine it's not hygienic.
November 2023 by carl lowther
Didn't have food sat outside due to lots of kids running around inside service a bit slow but very friendly didn't
November 2023 by Len Smart
Arrived for an early breakfast after the clocks had changed. The barista was very cheerful. Good selection of breakfast items for a cafe. Good coffee, good panini and friendly staff.
October 2023 by Geraldine Mills
Americano coffee was weak and cold, also charged je extra 20p for a minute amount of milk.Parking: Located within the Docks area, only paid parking.
October 2023 by Geri Mills
Americano was weak, and cold , charged me extra 20p for a small jug of milk. Total rip off .Parking: Located in the designer outlet.
August 2023 by Dan
Ordered my coffee and some popcorn for my lad. Waited around d 10 mins to get served as it was busy, all good. Came to pay and realised I had the wrong bank card!!!! So embarrassing. After faffing to get the money transferred ASAP as the shop was busy, the manager kindly bought my coffee and popcorn for the boy. I was super shocked and super thankful. Will be calling back in with a thank you! Coffee was great and reasonably priced.
August 2023 by Robert Sims
Coffee very nice but SLOWEST service ever! The coffee was very nice but service so so slow which leads to long queues. Staff seem so disorganised and inefficient. We wanted 3 identical drinks ..... So staff made each one separately rather than at same time. First drink was cold by time 3rd one made.
August 2023 by Amy O'Kane
Very impressed with this cafe. Being a batista myself I am quite judgemental with cafes but when I asked for a decaf coffee the equipment was all rinsed before use. Friendly service and good food
August 2023 by Muhiuddin Arifbillah
Great cafe best service highly recommended
August 2023 by Andrew Mayo
Served by a heavily tattooed lady who clearly did not want to be there,ignorant,miserable impatient person....had to queue twice...a second time because miss misfit couldn't be bothered to do her job properley.barely enough water in teapot to get a cup of tea.Beggars belief that these companies do not know the personality of the staff they employ to interact with customers.Lady if you were having a bad day it certainly showed.
August 2023 by The Party Faithful
I asked about the ground coffee in bags for sale. Staff member behind till lacked the basic knowledge to help me with regards to their selection. She also didn't walk over to look or as anyone else.
August 2023 by Julie Jones
Brilliant, Respectful, Helpful , kind, very clean. Would recommend to my family and friends 100%.
