March 2024 by Kathryn Hearne
I?ve been here twice now to purchase mattresses and had the pleasure of being helped by Harry both times. He is so helpful, professional and friendly, he just makes the process so easy. I won?t hesitate to ask for his help again in future, by which time I?m sure he?ll be manager!
March 2024 by Elaine Dainty
What a fabulous experience. A lovely warm welcome from Shaun at the Gloucester Branch and the other staff were also friendly and approachable. The sleep match machine was great and Shaun showed us a variety of options to suit our requirements. There was absolutely no pressure put upon us and we felt at ease to ask questions until we found the right mattress for us. If you?re looking for a new mattress/bed and want excellent quality and great service then we would highly recommend. A big thank you to Shaun for all his patience and assistance.
February 2024 by George Langrick
Great experience from start to finish. Warm, welcoming and knowledgeable staff to guide you through a significant purchase/investment.
February 2024 by Darrell Scotford
Having visited dreams today in Gloucester was greeted by Harry who was very friendly and professional helped us for our requirement looking for new mattress he went through all options including sleep system which gave us a range of mattresses to try with pillow then left us alone to try outHarry very helpful not at all pushy it was nice to meet a young lad with a big smile and a sense of humour top marks thank you Harry
February 2024 by Alison Childs
Great service, Louise was so helpful and found the mattress that suited our needs, would definitely use again
February 2024 by M R
Harry was great! Such a kind and informative member of staff, gave us time to have a think, wasn?t too pushy and made sure we were 100% sorted with a mattress, pillows, mattress protector and duvet. We went into another store and simply had to come back as they were missing the customer service we had just had from Harry. Can see a lot of positive reviews about him and couldn?t agree more that if you?re in store, ask for Harry :)
February 2024 by Andrew Irvine
We were welcomed by a professional young man Jack who took us through all our options to make the correct bed for us.
January 2024 by Helen F
Great customer service from Jack, very knowledgeable and accomodating. All the staff were friendly and welcoming. Would definitely recommend dreams gloucester.
December 2023 by J P
Not the store as such, but had a PCN for £100 sent to me because the parking attendant ?thought I left the car park?. Avoid all stores in this area due to the parking attendants.
December 2023 by safe mush.
Really helpful staff,the manager was excellent
December 2023 by aaron brown
The staff were extremely helpful, and friendly, they were happy to help fund us exactly what we wanted and didn't hesitate to show us other options if we weren't so sure, we found the experience great and easy. We actually decided to go to see what Bensons next door offered as we wanted a price compare, however the experience was no where near as welcoming or good in general harry was the one who served us and was incredibly good
November 2023 by Neil Baldwin
Excellent experience good choice of beds & mattresses on show great shopping experience
November 2023 by Craig Dutton
Shaun was the staff member who went through everything I needed to know. He was patient with all my questions. Gave me so much time and helped me decide on the 2 mattresses I needed. One for main bed and one for a second guest bed. No hard sell, listened and understood my needs.I came back a second time after processing all the information and searched Shaun out to finalise my purchase.
October 2023 by kay kosylowicz
Jack was very friendly and knowledgeable. Was given the mattress test and was able to make an informed decision.Very relaxed experience
October 2023 by Francis
Great staff, Harry was really helpful, knowledgeable and friendly. I wasn't intending to purchase a mattress on the day but ended up getting one after being guided through the options and finding one I really liked. Fingers crossed the mattress its just as comfy when at home.