March 2024 by Dave Coombs
Brilliant service, ordered a number of watches of website to shop at no cost so could see them in person. Chose the one i liked and others were returned. No hassle. Employees were very friendly and knowledgeable.
March 2024 by Joanna Whittall
Good experience. Polite helpful member of staff. Bought a child's jewellery box and necklace. Good advice given
March 2024 by Helen Worwood
Was struggling to find jewellery for my daughter's 30th birthday gift. Very kind lady serving made the choice simple for me. So helpful and polite. Big thank you.
February 2024 by Vivianne Thompson
Excellent patient and friendly service - took my time choosing my watch, picked up a fab Mother?s Day gift and saw some earrings I might have to pop back for!!!
February 2024 by Nicola Parkes
Every time I have been in the staff are so welcoming and helpful.
February 2024 by brian trinder
very unhappy with this shop,bought an engagement ring from here,it lasted about 15 months then broke,outside of guarantee so had to pay for a repair,the repair lasted 17/18 months and the repair section fell out,took the ring back to the shop to be told it was again out of guarantee period so i would have to pay for a repair which you did not do properly the first time.the original repair was £39.99 eighteen months later and to repair the repair you did not fix properly the first time and you want £289 to fix it.this was an engagement ring but the owner could not justify the cost and has since put it away,she is very upset about not having a ring to wear...i have used your store for many years now but sadly will never use you again after such shoddy repair work.i was giving zero stars but it wont let me post without ticking at least one.
February 2024 by Karl Allen
Good serviceStaff member had good knowledge of what we asked for
February 2024 by Jo Storey
Attentive and knowledgeable staff who were able to give advice and deal with my issue quickly.
February 2024 by Peter O'Neill
Very helpful
February 2024 by mary smith
Bought a watch.Which was packaged.When I got home.Took watch out and not working.Did not want to go all the way back to gloucester.so took to my local watch shop.who informed me the battery was dead.So perhaps before you package.Check watch is working first
January 2024 by ???????? ????????
Great customer service and amazing staff. Very helpful.
December 2023 by Robert Tobias
Your colleague was very professional. I've got her attention immediately. She gave me the right suggestion, a matching necklace to my wife's earrings. She knew what and where to look for. She got the product in no time.Good experience.
December 2023 by Trevor Marjeram
The Manager and Staff member were very understanding about my situation regarding my wife's health after I had chosen a very special ring .I was very grateful for the support and the purchase.
November 2023 by Renée Van Der Waal
Very goodI was help from the minute I got in the shop!
October 2023 by Dani Jenkins (dj)
Staff so helpful and so polite recommended.
