March 2024 by John Graham
Friendly and helpful. Very happy with my purchase. Thanks to Martin.
November 2023 by Zoe Isherwood
Just want to say thanks so much to the amazingly helpful and positive delivery duo. We worked together to figure out how to get the solid wood table in the house after many different methods we found a way and they did it all with smiles and patience.
September 2023 by Elizabeth ann Bell
A lovely team of people, friendly, accommodating, helpful group from start to finish. First I telephoned for information. They had what I needed, friendly reception who saved the item for me until I could get there the following day. The floor staff where very helpful. On a prior visit I was loaned a rollater to use around the store as I have difficulty walking. They then moved a living flame fire, to plug in and show it working in its full glory. Then sold me the rollator for just a fiver. I was so pleased with the service that I phoned. On this occasion I found a beautiful hand crafted, well looked after oak cabinet. Which was delivered at the same time (without having to pay extra delivery charge) The delivery was swift, and very carefully executed with the items being well wrapped, protected and placed with care and consideration. I can't express enough how grateful we feel to the whole team for their dedication to the cause. Thank you, thank you, THANK YOU ALL. Definitely recommend.
August 2023 by richandjulie A
Wonderful place, like an Aladdin's cave. Excellent and friendly customer service. Plenty of easy parking. Highly recommended.
June 2023 by Ginger Beard Mike!
I have bought a number of items of furniture from these guys over 5 years and has always been a good/helpful experience. Unfortunately the most recent purchase was very disappointing. I explained we were in need of a good working fridge/freezer to take with us as we were moving to Portsmouth. They assured us all their Fridges were given a 48 hour check to make sure they're in good working order, and that we had a 3 month warranty. Upon turning the fridge on in Portsmouth it has completely failed to work. We called to ask what could be done, and told them we could send images and get a tech report to prove the fridge was faulty. We were told they wouldn't cover it outside of gloucester and no refund would be given. I understand there's a certain amount of "buyer beware" with 2nd hand items, but when you're already struggling with money, and given assurances that your item is in good working order, it's a real kick in the balls... I can only warn others to be very careful with any electrical items sold from this lot.
June 2023 by Himali Vitharana
Great place for second hand furniture in excellent condition. Great value for money and lovely staff. Very protective delivery service.
June 2023 by julie caudle
Always pleased with what we purchased, staff friendly and helpful.
February 2023 by WeaselBear
Brilliant store! Bought lovely sofa and desk for excellent price. Excellent customer service from store staff and delivery team
December 2022 by Paula Edwards
Very expensive for a charity shop. Considering everything is donated for free.
December 2022 by James Pinnegar
Lots of good quality bargains to be had, some new some recycled, great
November 2022 by Michelle Taylor
Alot of the furniture was so out dated and some was very dirty
November 2022 by stephen williams
Large open area with lots of items friendly staff and very helpful
November 2022 by Richard Hill
Very friendly and helpful people.
November 2022 by L P
A fantastic place. Reasonably priced furniture, a good selection. Friendly, helpful staff
November 2022 by dean newman
Wanted a disability riser recliner , had at least 15 in stock all used on display , would not sell me 1 , Hire only . pushing for me to hire from yourselves call yourselves a recycling centre ? playing with peoples vulnerabilities , totally distasteful
