March 2024 by Julian ?Juju? Effenberger
Speedy MOT. No waiting area.
March 2024 by Project Mioav (Project Mioav)
100% horrible service on two separate occasions, first occasion took it for an MOT and they "discovered" a bunch of issues another garage didn't, including an emissions issue that they never provided me paperwork to prove which required a new Cat converter, at least according to them, two days later the front suspension spring snapped, something they never reported any weakness in, had I been driving at any speed, that could have been a major accident.A year later after an MOT failed on emissions, I took the car back to get the Cat replaced under warranty, they said "The Cat is working fine, its a fuel issue but we can investigate it" I took the car to another garage who confirmed the Cat had failed.Overall, dangerous garage who like to mis-sell but not fix actual issues.
February 2024 by G Singh
Highly unprofessional. I had my service+MOT booked for 17.02.2024. On 09.02.2024, I was told that garage has cancelled the booking. No reasons given. No explanation. With my MOT expiring shortly, I have been left in lurch. Halfords IT support was no help and all they said was I will get my money back in 5-7 days. The vouchers I used for now cancelled booking are unavailable for use now. Better trust local garages guys. Dont be like me.
February 2024 by Simple n Iddon
DO NOT BOOK YOUR CAR FOR MOT HEREBooked my sons car for mot 3 times now had to pay £45 up front, 45 minutes before test they rang me up can?t do it and they have done it again saying we can?t do this sat but keep changing it I have tried to get a refund they are not interested shocking service and am trying to get a refund back with no luck I would give this company 0 stars if I could terrible company
February 2024 by AMAL TOM
Got my car MOTed here. The staff was friendly and fast.
February 2024 by Mon Tho
They will offer cheap MOT only to find unnecessary fault and charge arm and a leg. MOT my car here and had to pay to get it MOTed somewhere else because they failed it twice despite fixing what they failed it on.They also sent an invoice costing around £1200 but didn't include all the work that needed to be done...so what would have happened is that you think your paying one amount then later find out you have to pay out more just to pass your MOT
December 2023 by Chris Wang
Very poor experience, never using Halfords auto centre again! Absolute scam of a place!Unprofessional and unhelpful service.
December 2023 by debbie cook
Twice I have been here in the last few months and they have always been so good. Dale sorted my car both times and has been professional and helpful ...would highly recommend. Its hard to find a garage that you can trust these days but these guys are great!!
November 2023 by Robert Hatch
Great service from all the team, Peter was very helpful. Managed my expectations from start to finish. Highly recommend
October 2023 by Adam T
Decent prices especially because of some of the sales Halfords have on tyres.That's where it ends though. Two hours for two tyres (and swapping my rears to the front) is a bit excessive especially as this was a booking rather than an on the spot job. Plenty near by though and the canal behind the building is nice.My wife also didn't appreciate being lectured by who I assume is the manager on ordering the incorrect (actually correct ?) tyre sizes.We have been running the wrong tyre size for almost 10 years and finally decided to fit the OEM size, sadly not all four at the same time but money is tight.From the attitude and comments made by the guy at the desk it sounds like BMW must have fitted and specified the incorrect tyres originally, because the choice we made was wrong and the guy on the desk knew better from experience and our chosen size was most definitely incorrect and what we already had fitted was right (no, not for the 16" wheels they aren't).Luckily he made a note of our "mistake" on the system so that we can't blame him for any issues with ABS or wheel speed sensors etc, because that's how the car works.Having worked for Halfords previously for a very long time I have heard the comments made about staff not knowing anything or being a bit too confident in their knowledge but this is probably the first time I've experienced one of them in person.
September 2023 by Amber Hyett
Failed MOT due to tyre sensor being faulty or inoperative, and the electronic system control warning light being on. Was advised £250 for just the investigations as to why. A quick google and a play about with my cars settings, changing the tyre load from eco to light soon solved these problems and took all of 10 mins to investigate myself. £350 to replace the headlight unit, which I bought a £3 bag of zip ties and secured and aligned the headlight, and passed the MOT elsewhere. £600 that Halfords were going to charge turned into a £3, 30 min job in total. I get that MOT has strict rules and don?t argue the fact it was a fail, but to be quoted £600 for something I, with no mechanical background sorted myself seems incredibly steep.
August 2023 by My Jumping Warmbloods
They fit me in without a booking. Very quick and friendly
June 2023 by Campbell Milne
Good honest service, at a reasonable price. (Unfortunately Worcester Street Halfords had closed, although an update would have been nice).
May 2023 by Jazmine Mchale
Peter Harvey was so helpful. I could not fault him in any way, great to have customer experience by him. Highly recommend.Service: Steering & suspension repair
April 2023 by Oscar Manville-Hales
They managed to fit me in for a last minute MOT on my Class 7 Citroen and did a quality job and we're class to talk to. Will be coming back for sure. Cheers!
