March 2024 by Clare Hammett
Coffee is awful here totally a waste of
March 2024 by Lauren allen
Missing item in our mc Donald?s order through mc delivery. Rang mc Donald?s and she said they now way the bags to see if there is any missing items however couldn?t find our order..but on the bag it says north brook road so don?t understand how they cannot track it down..its happened a few times where we have missed items and I?m not sure I will be ordering again as we are paying for items we don?t receive. All good and well saying get a refund through Uber eats but I ordered the food to eat not to just get a refund. Customer service not great and staff need to be looked at as to why items are missing in orders.
March 2024 by Nigel Walsh
Disappointed again will try elsewhere ?
March 2024 by Philip Pardoe
Every time i come here i need to park up which takes roughly 30 mins each time i was waiting a hour for 2 mayo chickens and a happy meal everyone is miserable the food is nice when you eventually get it, ordered drinks and a mcflurry and they forgot my mcflurry and left midway of me trying to tell
March 2024 by Claire Holder
I eat lunch here on Thursdays. Food is always hot and customer service is
March 2024 by sri raghav
Delivery was Awfully late and they don't respond to calls. Terrible service
March 2024 by Stacey Wilson
The only menu was right by the entrance/exit, so you cannot look without blocking the doorway.I cannot stand having to order from the screens-the amount of times i had to tap every selection four or five times was ridiculous.Also after paying none of the machines printed out a receipt & so made me panic as i had no proof i ordered.Hardly any seating available.The sun was absolutely blaring through and all the seating area was blinding. It was very uncomfortable trying to eat our food while not being able to block the sunlight. They need to invest in screens or something to allow people to sit inside in the shade.
March 2024 by Mary Holmes
Pretty poor. Every time I order at the drive through I get home to find items missing. Tonight had to park up and wait for order, 15 mins later went in to find out why delayed. Order not even started and when got it home, guess what, two missing fries again! If the staff concentrated on what they are doing instead of hanging around chatting, maybe folk would receive their full order with a better customer experience.
February 2024 by Alice Swift
Grandchildren love McDonald's especially the Happy meal.
February 2024 by Shelley Kaminsky
Kids love
February 2024 by Benji Isaac
It's a maccas, they're all the same
February 2024 by Dilan Ge
Excellent service . The lady with the yellow scarf working there was very welcome and helpful .
February 2024 by James glastonbury
The food wasn't the greatest was stone cold and the chips was like eating cardboard. Can't remember last time we had a good experience with McDonald'
February 2024 by l a
Nothing fast about here!?Park up and wait please?? but there?s no where to park up as everyone had been told the same.1pm on a Saturday = busy time? you would have thought by now they would realise this is a busy period and get the food flowing quicker.When it arrived it wasn?t even hot.Disappointed.Definitely room for improvement in this macdonalds!
February 2024 by Michael Bateman (Mikerb)
Tiny place, ordered from the app, and went in to collect. Very slow service, they seem to concentrate on just eat deliveries over physical customers.Food was luke warm by the time it was served and taken back to the car.
