August 2018 by Stuart Wood
For some reason I keep going back there, despite being subconsciously aware that they probably wont have what I need, or what they do have will end up being way more expensive than it ahould be. Staff are friendly enough, but the place just looks depressing and bare.
I went there today to get a shipping box and some bubble wrap. Their selection of boxes was dire for an office outlet, and the only bubble wrap I could find was on a high shelf with no price tag. I went and asked for a price, to be told it was £4.99 for 1 metre. I paid it because I thought I had no choice, but then I remembered that Big Yellow across the road sold packing materials, so I went there and paid 80p a metre instead, then came back and got a refund.
May 2018 by Kieran Black
I received brilliant service from The assistant store manager heather. I could see from walking into the store that they were short staffed, yet heather went above and beyond her duty to make me feel welcomed. However I did not appreciate being asked for my email when I was checking out. The prices could be looked at, as I could of spent my money else where on a cheaper ink. However, after hearing that heather will be leaving, I will be taking my custom
March 2018 by Lorraine Lowe
Great store the staff were very helpful and friendly makes a nice change these days
January 2018 by Lisa Lyons
Manager Heather requires a course in customer service, denied a refund on faulty product not fit for purposes when clearly states statutory rights in store .spent 4 days trying to get product to work ( I'm pretty good with IT), attitude atrocious, dissing us as we walked in to store to another team member and proceeding to tell me about her boyfriend cheating on her! Without resolving my problem boy team leader on other hand very helpful though and did his best for us even though he appeared to be reprimanded by said manager for doing so ! ...unfortunatley didn't get his name..he should revive a promotion !
January 2018 by Kribz 1017
Bad customer service at the printing department, along with a higher price makes it a place where I would never go for. I would rather recommend you all to visit this place at Stroud road, called KM REPROGRAPHICS with a friendly customer service, with a reasonable price.