February 2024 by Haroon Ahmed
This place is great! I went in for a watch repair that turned out to be much simpler and quicker than I thought (a piece of rubber was missing inside the mechanism after I got the battery replaced elsehwhere) and they repaired it without even charging me. I?d definitely recommend them if you need a watch repaired!
February 2024 by Carole
Removed links from a watch bracelet whilst we waited. Very helpful and knowledge would definitely use Trustcott?s again.
February 2024 by Grant Stevens
Top service with a really complicated fix for my Raymond Weil watch and really happy with the results. Many thanks.
February 2024 by Jan Wilden
Our whole family have been using Truscott's and the Goldman for many years. I would not go anywhere else for repair or the reinventing of our precious jewellery. The family have always taken great care to over deliver on expectations.We have had pieces remade; a bracelet into earrings, a sapphire pendent into a ring, my mothers platinum wedding ring remade into a wedding band for me and the other half was inset into a yellow gold band for my husband, which was also engraved. Most recently Lee completely renovated a ring I bought in auction that was broken and covered in glue. It is now stunning!We have also bought second-hand jewellery from them and have felt the price was reasonable for the quality of the piece.I want to send a big thank you to the team at Truscott, to Lee and Emma especially for all the excellent advice, great service and for not groaning when we turn up, again!
December 2023 by Trevor Stirling
Great friendly service.. Got 2 batteries for 2 watches & a strap fixed.. fast service & cheap compared to the rest of the jewellers in the city centre.. Any broken watches, rings, necklace etc you need fixed or even just a clean these guys is worth paying a vist.
October 2023 by Carolyn Poulton
Great friendly customer experience with a professional service and reasonable prices. When a stone fell out of my eternity ring there was no other gold smith I would trust to replace it. This is the third piece of jewellery that they have mended for me and I could not be happier with the results. When pieces of jewellery are so sentimental and important you need someone who you can trust to replace and mend, this is the place to bring them. Thank you again for your excellent service and work Truscott Jewellers.
October 2023 by bob Griffin
Had my signet ring cleaned and polished and initial re engraved. On collection error on engraving. Apologies and ring taken back and rectified. This only took a day and also contacted by phone to let me knowRing now looks as good as the day my late partner gave it to meHighly recommend a shop with that lovely old fashioned feelRob Griffin
September 2023 by Full Power Promotions
Popped in after being recommended to them to fix/replace my watch strap. Fixed in minutes, great service, will definitely use again and recommend!
September 2023 by Steve Wilcox
Was recommended truscotts by a friend for a small job fitting a new clasp on my sons chain , v. helpful , quality job and v. reasonable price for a small job , shall definitely recommend trustcotts , customer service 10/10
August 2023 by Louis Redway
Brilliant is the only word that comes to mind. I purchased a watch that was several sizes too large and needed to reduce the number of rungs. Their customer service was great, the staff were attentive and really quick at working. I would definitely go back and would recommend Truscott to anyone :)
August 2023 by Roxy Rogers
Brilliant service came in to have a necklace altered and made smaller and they did it straight away without a problem.
July 2023 by Christian Daher
Replaced my Rado watch battery. Said it would be an hour, but I got a call within 15 minutes to say it was ready. Professional service and reasonable price. That doesn't happen much these days! Would recommend.
July 2023 by Eyvonne
So very helpful, highly recommend for any of your jewellery needs
July 2023 by Eyvonne Dight
So very helpful, highly recommend for any of your jewellery needs
July 2023 by Lisa y
Incredible place. I had a necklace made bigger and 2 links taken out of another necklace for my Grandson who is sadly not with us.Bugz went way beyond as I was nervous to leave such a sentimental piece there. He reassured me.I picked them up and he had even cleaned them.Highly recommend.Thank you so much again.
