February 2024 by Steven Anderson
Amazing customer service, all started with Hattie who sat us down , provided us with a coffee and helped us choose the right ring, they didn?t have my size so they arranged the correct size to come in by the following Saturday. Couldn?t fault the service , polite and professional. The next Saturday came and Hattie wasn?t in But Nicola was , and was absolutely amazing on our on the final hand over of the ring , to the point we decided there and then to buy 2 watches. The service was amazing Hattie and Nicola made our purchase stress free, with confidence .5* service . Thanks
February 2024 by dave fricker
Excellent Watch with good customer service. My only issue is bought online on 22nd for 24th delivery BUT it wasn't dispatched so I had to wait until 29th January for the delivery.
February 2024 by Blade46
Very friendly and helpful staff
December 2023 by Stephen Sherring
bad service from cribbs causeway bristol i wanted to order a watch spoka to olvia if she can get in iwiil ring you and let you know never runback this is onto occasions you wouldnt think i brought 3 watches from them never buy again cribbs bad service
November 2023 by Mark Eddy
They could not do enough for us spent time telling us all about the ring and ear rings and chain just amazing staff we bouth have spent a lot of money in there and you dont mind when you get quality service from everyone in the store as well as the amazing rings andonce again you are just out standing with the service you have gave us mark and mandy eddyearrings chain
September 2023 by Alice Smith
Really wonderful staff, excellent customer service. Staff couldn't do more to help you! They really were so friendly, knowledgeable and listened to what you wanted. I was selected a number of beautiful pieces to try on and they were all lovely. Very welcoming shop!
April 2023 by Simon
Very kind and helpful staff, answered my questions and sat me comfortably and offered me a drink. Although they were nice, i only wanted to initially ask one question about one watch, and they managed to convince me to try it on and really get me interested... and I'm not keen on that, but i respect it's their job.
March 2023 by charlotte sawyer
The whole experience from start to finish was amazing, they made choosing my engagement ring a memorable moment. Thank you ladies for the extra special birthday card and glass of bubbles. The ring itself is beautiful, the cut really makes it sparkles in every light. I chose a aquamarine stone and diamonds cut into the band. I will be returning for my wedding band. Again thank you so much ladies.
March 2023 by Darren Cox
Absolutely outstanding customer service, in fact, mind blowing as to how good they are. Highly recommended for all watches and jewellery needs, without doubt, the first and only choice on the high st.
December 2022 by Kelly Butler
Fantastic customer service, all staff were so friendly and accommodating. They make you feel like a valued customer, I won't shop anywhere else for jewelery
December 2022 by Kelly
Extremely helpful staff, very friendly, Annette and Claire were brilliant ?
October 2022 by Jack Carey
We didn't actually end up buying from this shop in the end, but their customer service and information was amazing. Compared to the majority of other jewellers we visted they were absolutely faultless. There was no sales pushiness and the time they took to explain the engagement rings was much appreciated.The only reason we didn't purchase from there in was the fact my fiancee fell in love with another ring at another store, but when we come to buy wedding bands we will certainly be visiting again.
June 2022 by Roxána Gál
The best customer service I have ever experienced . The staff are very helpful and nice. I bought my watch from H.Samuel and they said they cannot repair my watch under the guarantee, after I walked in to BEAVERBROOKS in Cribs Causeway and they had my watch repaired completely free. They treated me as a very important customer even if I wasn?t a real customer to them.I would highly recommend them to anyone!!
April 2022 by allan's water life
This is the only place to buy a good watch and the staff are great
April 2022 by Oktay Pehlivanoglu
Friendly staff. They have tried to be helpful.
