December 2023 by B B
Staff throughout the store are polite and friendly, and service is normally quite quick. There is a good range of products in the store, and often several offers and promotions. As well as the usual toiletries, this shop does lunch food and drink, and has a pharmacy counter.
December 2023 by Stevie Davis
The staff in the shop are so lovely but I actually get riddled with anxiety when I have to go in to pick up my prescription from the pharmacy! As soon as you walk up to the counter you are met with rudeness. I have left off leaving a review for years now because I know how busy they all are and understand the pressures the team must be under but the service us awful every single time I go in there now - and its not just me. I see the staff talking to everyone with the same level of disdain. Elderly people, people in pain, people who are unwell and scared and upset. People who are just looking for a bit of support and kindness.I understand there are pressures on the service at the moment but it is not your customers fault.Perhaps if you were to receive the customer in a polite and friendly manner, they will respond in kind.It's so sad because the service here used to be great.As someone who works in complaints myself, I hate leaving reviews like this but someone really needs to take note of the service the pharmacy customers are and have been receiving for months now
September 2023 by Paul Bienek
When the phone rings 40+ times you know no ones coming! Useless
August 2023 by Danielle Jayne Butcher
Staff are always kind and helpful. Always go above and beyond to help. Staff are always smiling and positive. Great customer service. Always get my prescription ready in a good amount of time and text me when it is ready. Great communication. Staff are efficient and very person centered.
July 2023 by ting tong (CallCapital)
Went to use a photo printer and both had faults not able to get
June 2023 by ting tong
Went to use a photo printer and both had faults not able to get
May 2023 by Olwen
I was served by Lorraine today, a charming & very helpful lady.She explained the various discounts available, and I was able to take advantage of these ?Thank you Lorraine ???
April 2023 by Martyn Stubbs
All staff very nice. Well stocked shop
December 2022 by S Carhart
Rude and unprofessional staff on the pharmacy.
December 2022 by T Carhart
Rude and unprofessional staff on the pharmacy.
October 2022 by jayne short
Love boots ? the chemist, staff very helpful. Needed tweezers only £2.00 for an eye lash growing toward my eye.
August 2022 by Helen Gornall
Consistently 5 star in this store. The staff are attentive, friendly, and knowledgeable.If you are tempted to go for cheaper options I would advise against. This branch is just great. Customer service is 100%.
July 2022 by Andy Gowland
Local boots store is very good. Always seems to be busy and staff are always helpful.
June 2022 by Nicholas Martin
Really disappointed .. terrible queues at pharmacy and checkouts of all types
June 2022 by Andy Organ
Didn't have the product we were after, seems they only stock certain products at any branch.Had to travel a significant distance, to another branch, or order online... With a delivery cost of £3.75.