November 2023 by Carol Butler
I was late for my appointment but was met with understanding and was not made to feel like a criminal. Much appreciated understanding. I was served by three competent people who all had people friendly skills. The optician was cheerful, friendly, patient and thorough. Everything was explained to me. I left feeling happy and confident with my prescription. Thankyou all.
November 2023 by Sally Conway
Quick, efficient service. Friendly staff and knowledgeable.
November 2023 by John Cleever
all staff were extremely helpful and polite . everything that was being done was clearly explained.i was warmly welcomed as soon as i arrived. optician himself was very efficient again explaining clearly each stage of the test.nothing was rushed. boots is much better than specsavers where i used to go. I HAVE HAD NO TROUBLE OVER THE LAST YEAR WITH MY GLASSES.
December 2022 by William Barber
Staff okay in past but Boots are very poor at getting appointments. Earliest slot two months ahead cancelled by them; then another 2 months ahead at 5pm in Gloucester cancelled '20 minutes!!' beforehand; after driving from Stroud. They were apparently running late! Perhaps they'd like to pay for my fuel! Useless and unprofessional.
October 2022 by Richard Hollamby
Superb service, friendly and most helpful.
October 2022 by Linda Turner
Just been helped by a lovely lady at Stroud store. Amazing service to order my new glasses. ?
July 2022 by Helen Gornall
ExcellentAlways attentive friendly and punctualKnowledgeable and professional staffMy husband and I can't fault them. Just great
January 2022 by Artichoke
My initial appointment for 2 pairs of glasses went well. After a few weeks of wearing the specs and trying them I realised I was struggling with my sight in one eye of the reading glasses so went into the branch to speak to them. The gentleman there looked at the glasses, made a very poor adjustment to the arms and said they would be in touch if an appointment came up. They never have been in touch and it?s impossible to get through on the phone. Meanwhile I?m wearing glasses that cost me over £200 that don?t work in one eye ? very disappointing.
November 2021 by Rob Adams
Had an eye test and an o r t scan. The staff were very friendly and helpful. Nothing was to much trouble.Made for a pleasant experience. The store was clean and very covid safe.
August 2021 by Src Src
Booked an appointment 2 months in advance after getting about 5 reminder letters,when I went for my appointment, they find I wasn?t on the system, so I made anotherappointment, the 1st lady was very helpful, the male staff member was pleasant enough.The 2nd lady was rude to me.This isn?t the 1st she has been rude to me, she seems to have an issue with me,maybe it?s the colour of my skin or disability.
July 2021 by josy romano
Poor, hooked an appointment 2 months ago went there this morning and I wasn't even put on the system to won't be going there again
September 2020 by DEBRA Bedwell
My wife and i both went in and had a eye test and purchased some glasses. The staff we found very helpfull friendly spend time and effort to help you get the right glasses that work.We mostly delt with debbie so a special thanks to her but all were great cant fault any one we delt with MANY THANKS AGAIN.Ian&Debra Bedwell
March 2019 by Zena Aylward
Went in to rebook a missed appointment for an eye test and was seen that minute in a cancellation slot. Great! The staff were lovely, professional and attentive, and happy to help me select the right specs. My 2 new pairs were ready on time.
December 2015 by Richard Lee
Good service and good staff
October 2012 by Russell Ruhl
Comprehensive service and a good selection.
