July 2023 by Google user
The staff in the Stroud branch are awesome. Lots of smiles and thank you every time. A superb service Thank you.\\nI'm amazed at the people who go there expecting the staff to know what they want and expect the knowledge of a tradesman, then feel free to give a poor review.
October 2022 by Louise Jordan
The duty manager (I think called Will) and Sean were so helpful to me today!I had a particularly complicated return to explain & had been apprehensive prior to going in.I explained it to Sean & it wasn?t a problem at all. Sean helped me get the items out of my car & Will patiently & methodically processed the refunds!Thank you so much. Great store, helpful staff! 10/10
October 2022 by Tina Freeman
I went in to buy a handle for frount door the first man was very helpful when it came it was to big so I asked if the second man for help he measured it and said u need what ever size so I went bk on line and I could not find it so he said I forgot now I told u what u need he was so bloody rude my blood boiled u will not go there again
April 2022 by Carol Mcinnes
I always find the service great, I'm not always certain what I need for a specific job and the lads and lasses here are very helpful, if the one serving isn't able to answer my questions, they'll get someone who is. Patient friendly and helpful staff.
February 2022 by Harley Ware
Great!It's always easy to find everything I need here, if not the knowledgeable staff help out.Easy to order aheadAlways clean, orderly and great collection system.Couldn't fault this store in any way at all.
August 2021 by Stephen
Good prices and good set up. i use them alot as an electrician. The vast majority of staff are friendly and helpful but unfortunately there is one member who is really unwelcoming at the local branch. They are the one person I see nearly everytime I walk in as I am electrifix. It puts me off going in. Hopefully they will start to enjoy the job a bit more and the experience will improve, however it's been a couple of years now!
July 2021 by mark wright
I usually find screwfix excellent but not this time. I understand that we all make mistakes, it's how we deal with them that makes the difference. They didn't text me when my item was in stock so after 5 days I went down to find out what was going on and it had apparently been there for a while. Someone didn't text me the confirmation so although it was paid for I was never going to get it. I had no apology just "oh well at least you've got it now". Training needed I think!
July 2021 by Chris Greenwood
Screwfix were a life saver during the COVID lockdowns. Great selection and always really quick to pick stock when you order online. Have also provided great advice when I've needed it.
July 2021 by Pierre Needham
Great setup for Covid safe collection - 3 separate collection points and a door supervisor to ensure good direction. Might be wrong but would of preferred it if they kept click and collect only in force as opposed to now allowing buying in store - thought it was a more efficient system before.
July 2021 by Janet Winder
After a lot of messing around with evolution and warranty I took my circular saw back to where I bought it, without any fuss gave me a brand new one. Very happy.
March 2021 by Mike Ruse
Not the easiest place to find, the industrial estate is quite well hidden from the road and it would be easy to miss the sign. At the moment, because of covid you have to shop online and then queue to pick up the items. However the staff are very friendly and when I went things were running pretty smoothly.
September 2019 by andrew beard
Lovely friendly staff always happy to help especially Lynne beard, love the quality and clearance section
September 2019 by Antony Morgan
Friendly staff good service, but shop around as prices are often more than elsewhere, on the plus, open seven days.
September 2019 by Helen Brereton
Friendly efficient staff, most of what I wanted was in stock, the rest coming tomorrow
August 2019 by Jerry
One of my favourite shops. Good range, great service and lots of tempting offers.
