October 2023 by L Noble
Poorest service I have ever come across. They never have the prescriptions in and ask you to return in 48hrs. We do that, they still don't have it in ad infinito. Still waiting more than 6 weeks for something urgently needed. GP says prescription will be ready in 48hrs but knowing Boots won't have it, I left it for two weeks. They didn't have what I required but could get it from another supplier in 2 days. This begs the question of why they didn't do that in the first place. Last time I went up people were informed to go and visit another chemist as there would be a 20 day wait to get prescriptions out. Utter chaos
October 2023 by chris kenny
There stare rating must be from very old good feedback! I can't see them being open for to long now! Reading the reviews unfortunately I can say all the bad ones are 100% true! After only 2 recent visits I can relate to most if not all !! so I shan't repeat them but I will say after calling the doctors it proved they lied to me. The surgery was great sent my prescription elsewhere for the same day which I picked up with ease
October 2023 by B Creed
I have never managed to pick up a prescription in less than 25 mins, often a lot more. How can you have four people behind a counter and one serving? There are elderly people stood waiting for considerable time. In addition to this they always seem to make an error or get the medication wrong. Will be getting home delivery next time.
October 2023 by Mel Duller
Shocking service - or the total lack of any service tbh! My daughter is 6mths pregnant and is in desperate need of antibiotic drops for serious ear infection. I have rang persistently for over an hour on Saturday afternoon and no one answered. I rang head office who Said they would email them directly asking them to call me back. No phone calls were received! I rang persistently Sunday too, yep you guessed it, still no answer!
August 2023 by Jason T
Don't warrant even 1 star. 1345 medicine counter and pharmacy closed; 1615 med counter closed, only option was to join long queue for the pharmacy. Go next door instead
August 2023 by TIMTEC SWALLOW
Very friendly helpful staff unfortunately the online glitches and bugs saying something was in stock was totally bogus boots you need to do better people need the high Street stores !!!!!
August 2023 by Bev Housley
The lady who served us at the pharmacy was extremely helpful. Granted I had rang a few times, but they were unable to answer the phone due to staff shortage. Managed to pick our prescriptions up only queuing for about 10 minutes max
August 2023 by Penny Brace
Very helpful staff
June 2023 by Pat Ambrose
Absolutely alwful, the queue was right the the front doors and medication was dated to be in on the 5th and was not there.This is the second time we have been there ant the cue was as bad.
June 2023 by Lol d
Go else where if you can , they don't ever answer the phone , they just let it ring and ring . Long ques for late prescriptions . Joke of a place
May 2023 by Lorna Chandler
An utter and complete shambles. This shop goes from bad to worse. I queued for 35 minutes to collect a repeat prescription and then half of the medication was incorrect. The person serving blamed my Dr; she also walked away whilst serving me to deal with something else! One person ahead of me had to return as she had also received incorrect medication. There are never enough staff, so no-one available to ask for help as only one till cashier and half empty shelves.
May 2023 by Maggie Coleman
Really disappointed in Boots at the moment. I've had my medication reordered by them for years. Unfortunately they are so behind that you go in 4 days after it should be ready to find it's not! Boots had the script for 11 days surely this is long enough! I am unable to drive ATM so am reliant on others taking me to get my pills. A completely wasted journey cannot contact by phone text messages not sent. Will now have to go in again and wait in the long queue again. Get your act together Boots this is not good enough!
May 2023 by Me8124 on PS4
They never answer their phone anymore and so they just moved it from the pharmacy till to the pharmacy at the back and they let it ring all day and never answer the phone so please don't call them been as it would be a waste of time.
May 2023 by John Llewellyn
The quality of this store has really declined. The shelves are empty and there is hardly any staff to ask questions or serve. The queueing for the pharmacy is usually back throughout the store every time I go in. Sadly I will be going elsewhere from now on.
May 2023 by Julie Truman
Shocking no staff queuing out the door ended up not getting what I wanted
