September 2023 by Mandy Hill
It's a food shop..you can buy anything from there, staff very friendly..and sometimes they have good offers on..
August 2023 by Rev. O Rev. O
Pretty mixed experience, some staff are friendly and attentive where as others are a bit of a grump. On the whole you can get most of what you need here without having to travel elsewhere. Unless you need a big shop, and it tends to be quite expensive
July 2023 by usauashsua iajoaos
Don't stock half the things they used to. Staff member told me it's because we're not in Bourton-on-the-Water. So, Co-Op management have profiled Northway residents as chavs - thanks for that!
April 2023 by Cutezie Mewtzie (Mewt)
Customer service has serious issues, some staff treat even regulars horribly. Even if you are friendly with them they can turn on you in just a few words or an event that they cannot bothered to fix. Big queues despite having 3 extra tills to use but only 1 staff member regularly on the till, you?ll be lucky if someone calls in more than 1 person to help them. The place needs a whole rework but they?ve taken away about 30% of their floor space, hired minimal staff and hiked their prices, probably because of dwindling sales due to the constantly extortionate prices, unfriendly demeanour of the staff and big queues. Why should customers who are regulars constantly deal with a few members of staff treating you like trash and have no respect for you just because of 1 thing, it?s even like they communicate with each other who to target if they don?t like them. I?ve been followed, talked to aggressively and more that I won?t say to avoid identifying myself. This store has serious issues!
February 2023 by Dryb1as
Nice shop and helpful stuff
December 2022 by Jackie Searle
It's has pretty much everything and staff are lovely
October 2022 by Renate Kendrick
The lousiest shop I ever came across. The newspapers are never there on time, the prices are outrages and some of the staff is very unhelpful.
October 2022 by Tim Jackson
Never enough staff, pointless queue system, very sad shop
March 2022 by An -Jo
Rude staff was trying to look at the clear section and morbidly obese old worker would not move!! Told me to get into the checkout queue for some reason? Would not recommend. Needs to remove staff & automate
January 2022 by Joseph Badham
They don't accept Cooperative Group member cards for the member deals. The member deals are for a separate spin-off cooperative group so when you get to the till if you have the wrong member card you will be charged more money than you are expecting and they will accept no responsibility for this despite not telling you anywhere that this is the case and not mentioning at the till that the card you are using doesn't work for the discounts.
July 2021 by James Anderson
This place is an absolute shambles! The queue to pay is absolutely ridiculously constantly and they usually have one old person who looks like they need to retire serving at a snail pace I must add serving.They never call or ask for more staff to come help, whilst 3-4 wander round stocking up there overpriced stuff on the shelves.The place smells and quite honestly seem to be lost somewhere in the 90's.The staff are rude and arrogant and clearly would all benefit from leaving.
July 2021 by Ann Jo
Rude staff was trying to look at the clear section and morbidly obese old worker would not move!! Told me to get into the checkout queue for some reason? Would not recommend. Needs to remove staff & automate
January 2021 by Jake Marshall
Expensive, out of date alcohol and rude staff!
September 2020 by J Parka
Terrible service, everything out of stock as always. The doors open so slow I nearly end up smashing myself into it.Staff are extremely untrained and rude.They seem like they are extremely miserable. What the hell happened?
January 2020 by FuchsiaSpeaker19
Friendly with local people, but if you aren't a regular, some of the staff are very unfriendly.
