October 2023 by Rose
I've been to this costa multiple times and always feel a bad energy from the staff there. The first time I thought they were having a bad day but this is repeated behaviour. They aren't friendly or very kind and don't seem to have time for you. The food is hit or miss. Some things are delicious while others are atrocious. The cold drinks are very nice but their coffee is not as good as other chains. To sum the place up: average at best
July 2023 by Jody Davies
Staff are friendly, but the place could do with a decent clean. Full of flies and quite dirty
July 2023 by Rawaz Aziz
Need more clean because to many flies around.
July 2023 by Geoffrey Evans
Very clean.friendly staff.
June 2023 by Diane tyson
Only visit when staying in Tewkesbury,delightful friendly staff.
May 2023 by Rob Smith
Nice and peaceful place, great staff interaction with all customers. Clean surroundings,and a very pleasant atmosphere makes a great experience.
May 2023 by Gary J
We popped in for drinks on a recent visit to Tewkesbury, staff were friendly and the interior was very clean and tidy.
April 2023 by Judy Constantinos
Very friendly. Had coffee & cake, enjoyed thank you
April 2023 by Ash Bailey
A huge pat-on-the-back for the friendly, happy, welcoming people behind the counter in Ross Costa. What a change to meet such a lovely team of people. Great coffee too!
March 2023 by Uro Trigger
Always remember our order even though we hadn't been in ages. Freindly and patient. Way better than the staff before.Vegetarian options: 3 vegan things
March 2023 by Montana Wheelock
Went in for a coffee with my sister but it tried to get ruined by one of the staff (amber) who approached our table asking loads of personal questions about my sons dad. this is completely inappropriate and unprofessional and I felt attacked at the time. Hopefully this review stops her embarrassing herself further with people.
March 2023 by Claire
Unfortunately one staff member wrongly said Costa do not accept dogs in there shops. No signs saying this. Website clearly states dogs welcome in all shops. Other Costa's stores also stated they'd never heard of a ban.
January 2023 by Hannah Oakes
3 stars because my cajun wrap was UNREAL but Shauna served me and my mate, she seemed so unbothered and did not look like she wanted to be there, and she pushed my mates drink across the counter to her with pure attitude, like we wouldnt notice. Not sure why this was necessary. Anyway. Food and drinks bangs.
November 2022 by Adam
Friendly and welcoming staff that are always happy to help.Great service and good coffee, what more could you want from a coffee shop?Oh and the cakes are pretty good too.Wheelchair accessibility: Level entrance that accommodates most power chairs / scooters.Also an assistant button next to the door should you need help entering the building or just to simply collect your order.
October 2022 by Jan Walker
Nice but g place, very nice staff. But pleeeease turn off your air-conditioning!!!!!!!!! It's bloody freezing!!!
