customer service is embarrassing, rude & no knowledge.Don't bother calling as they answer and put the phone down on you. worst store in a 200-mile radiusavoid at all costs.. the people that work there should be sacked. dont waste your money going there
December 2023
Tom was amazing help today. Resolved an issue I’ve had ongoing for 3 weeks with another store. Will know which branch I’ll be using next time!Thanks again
September 2023
Full B&Q range of products and advice on hand at all times.I found it a bit of a challenge to find light bulbs at this visit, but staff are patient and helpful, so not so much of a problem, really.The store has recently been structurally updated, so it feels a little more spacious, even though its no bigger.
We look forward to welcoming you to B&Q Yate,your local DIY and home improvement store. Discover everything you need for your home and garden project. Book your kitchen and bathroom design appointment, browse the garden centre, or check out our in-store services including timber cutting, tool hire, and key cutting.