February 2023 by Alan Abel
Excellent service from Lauren. No waiting just got on with it
February 2023 by Kev Rawlins
Absolutely ridiculous opening times! If you work for a living then you won't be able to use this bank. Not even open on Saturday's!
December 2022 by John Johnson
Waiting 55 minutes to do a bank transfer staff are rude! Definitely changing bank tomorrow
December 2022 by Natalia Kent
They do their job brilliant. Stuff is very helpful
October 2022 by Hayley Watson
40 minutes wait loafs of staff on ipad or standing around. Nobody on the till. Instead of having people dotted around. Put staff where they are needed. Also I think a lot people be changing banks
October 2022 by Linsay Bruschini
This morning I tried to pay some cash into my daughter's account.The man I spoke to is apparently the branch manager. I found him to be rude and arrogant. He gave me a five minute talk on why l couldn't do this, and about having to be a paper trail. Then he said that at the back of my daughter's check book, there should be paying-in slips.! Why did he behave like that ? He could have said that at the begining. I am fuming.
October 2022 by Ethan Ingsley
Really easy and quick visit, young guy with blonde hair helped me deposit cash into my account and was really friendly, kind and helpful!
July 2022 by Braden L
Very inefficient bank, took me 45 mins to pay in some cash. Plenty of staff with ipads etc. adding people into the queue, but no one to sort anything. Is this place even a bank? (I've now moved to Starling an online bank, which uses the Post Office to pay in cash... works great).
July 2022 by Braden Leflaive
Very inefficient bank, took me 45 mins to pay in some cash. Plenty of staff with ipads etc. adding people into the queue, but no one to sort anything. Is this place even a bank? (I've now moved to Starling an online bank, which uses the Post Office to pay in cash... works great).
June 2022 by BDerry
Very inefficient bank, took me 45 mins to pay in some cash. Plenty of staff with ipads etc. adding people into the queue, but no one to sort anything. Is this place even a bank? (I've now moved to Starling an online bank, which uses the Post Office to pay in cash... works great).
June 2022 by Ross Dale
staff nice queues massive
December 2021 by H Marciano
Not open on a Saturday as their website states. Really bad customer service not having the correct opening times on their website. Wasted journey after driving there specifically.
November 2021 by Jane Newman
Whilst a lot of the staff are extremely pleasant the system drives me to distractionWhy are there 3 people walking around directing you one with an iPad taking your details I wish they were behind a counter serving you !I was told I couldn?t bank cash at the desk when I complained I was told well you can but you will have to wait !I don?t want to use a machine I am capable I don?t want to !The customer seems an inconvenienceWe are thinking about moving our accounts sadly after 50 plus years
November 2021 by H Marc140
Not open on a Saturday as their website states. Really bad customer service not having the correct opening times on their website. Wasted journey after driving there specifically.
November 2021 by Íris Karlsdóttir
Impossible to go to NatWest in opening hours of you've got a normal day-time job. Also went on a Saturday, were they weren't open as it says they would be on Google.
