February 2024 by Philip The Hair Man
Always friendly staff and helpful
February 2024 by Laura Payne
Absolutely diabolical. Stayed homed waiting for my parcel to arrive to get an email saying it will now be another 2 days! Royal Mail are time wasters, rude, lazy and have no faith in them. Who ever uses Royal Mail to send items should be embarrassed. If I could leave negative stars I would.
October 2023 by Blake Skuse
Postal delivery is so slow in the area, use to be daily now seems like you get a delivery once every 1 or 2 weeks
October 2023 by jaam yasir
They don?t have printer lol
April 2023 by Tim Mounsey
Opening hours for collections are always changing, and never evenings so if you work all week it's particularly hard. sometimes the only way you know is a letter on the collection window inside.Poor.
April 2023 by Ian D
Cant deliver to a neighbour /safe place despite filling umpteen forms and complaints, they should get a pay reduction not increase...fed up
April 2023 by Christine Howard
We don't have our own mail person so we have not had our post for a week or more
March 2023 by Brian 95
They dont deserve neither 1star,Awful service, I paid a special delivery ,there is not any update on tracking number and parcel has been lost.What a joke ....
October 2022 by chrissykk19
I have had another 8 letter for 21, 25 and 28 badgewoth all in one delivery
October 2022 by Philip
Unimpressed by the customer service here, it's simple enough to take a parcel, take an outrageous fee for it, and take payment. Don't know why you've got to be so unpleasant about it.I mean writing notes in recepits saying you've advised me to spend £9 to protect something but I've opted to save some money by spending less doesn't exactly inspire hope in your delivery service.Will use MyHermes lately, probably more reliable.
July 2022 by K B
Useless! Through my parcels over my wall when they do decide to deliver them and constantly losing my parcels that I post. Also can never get through to them!
July 2021 by Rachel Bennett
One staff member extremely unhelpful and rude, whilst another the complete opposite. Maybe luck of the draw on the day. Personally one needs to be dismissed, and one promoted! No customer service skills at all! My thanks to the very kind and patient lady who helped today.
July 2021 by Kelly Sharpe
Came here as we had a card put through letterbox with a parcel too big for letterbox ticked, person behind counter couldn't read the person's writing and couldn't find package. He took a copy of card and my phone number and said a manager will call you. 3 weeks on still nothing and if there was a parcel it's been returned to sender as they only keep for 18 days.
July 2021 by Faw RM
They offer a quick mail service.
July 2021 by Gary Kenway
Luckily no queue