March 2024 by Sylvia Cecilia
This is the main large supermarket placed in Acton centre. In recent times other supermarkets such as Lidl and Aldi and even Tesco have out performed Morrisons in terms of cost of products and value for money for groceries. This store is okay, it's laid out well but on a few occasions I've purchased items and the items have been stale. Better stock rotation would be good and discounts on products that reflect the lower income of many people who shop there.
March 2024 by Vitalina
I had a very bad experience in Acton Morrisons today (probably in honour of Mother's Day). In the bread department I asked an employee to cut my bread into slices - I was ignored. The women was rearranging something on the shelves. After standing about 5 minutes, I asked again. The answer was ?don?t you see, I?m busy.? Then she started shouting, accusing me that it is ? I?m shouting and distracting her from work ??? Such an attitude towards customers is simply unacceptable, no respect and complete rudeness. It ended with calling the manager and another employee, who sliced the bread for me. The rude woman refused to give her name. Now, instead of a celebration of Mother's day, there is a spoiled mood and no desire to visit this Morrison anymore. Vita
March 2024 by nam lo
Store workers are racistElderly asian male worker repeatedly tells me (a black woman) to scan the plastic bag that I take, I told him that I was going to and he repeatedly goes on to say scan the plastic bag becuase there is security around, also mention that my Mother?s Day gift was ?cheep? and not enough for a giftMorrisons should do better and higher more professional staff, in my honest opinion this staff member should be fired
March 2024 by Adnan Sherani
Even though it's not a very big branch of Morrisons the deals are really good and competitive. Toilet facilities are very poor and up keeping these facilities is not a priority. Still one of the best supermarket with very good deals. Free parking for 2 hours.
February 2024 by Martin Laguna
When closing, they don't let people out safely: wanna out by the garage while all in darkness, no signs or help. I feel this is wrong specially for elders and people with kids
February 2024 by Hera Blanche
Better than the Ealing store but my lord too many obnoxious eastern europeans here they just ruin it for everyone else
February 2024 by Huda
THIS PLACE STINKSThe area near the bakery sometimes REEKS makes me feel ill.I don't think this is sanitary especially if they cook fresh deserts here.Im gutted at the state of this MorrisonsAlso the floors are STAINED which is horendous and disgusting.Theres not enough cashiers and it's USUALLY so busy when YOU pay.LAST BUT NOT LEAST,THE. CAR. PARKThe pipes on the roof of the car park are leaking sewage its disgusting. Why am I having to dodge human waste just trying to get into my car. UNACCEPTABLE. They need to invest in this car park if they want me to come back.I HAVE SEEN A PIGEON FLYING AROUND THE SHOP THAT IS DISGUSTINGSORTITOUT!I RECENTLY DECIDED TO GIVE THEM A CHANCE HOWEVER WHEN I CAME ONE OF THE ESCALATORS WERE NOT WORKING!!!SORT. IT. OUT
February 2024 by Karolina Papierska
Many products, busy shop
January 2024 by Peter Goddard
Very happy this morning. The self service til only charged me for one bottle of wine and not three. ?
December 2023 by C
Morrisons, like being up north but down south with not as friendly clientele. Everything you could need for your weekly shops except for infant non branded ibuprofen (it?s a mystery to me). Can be busy during the obvious times but generally it?s not too bad. With under store parking and big trolleys it?s got it all.
December 2023 by Tom
They have potential to be 5 stars but they don't have enough staff to assist customers at the self service tills. The one lady there is being really overstretched. It's depressing to witness while also needing help at the till.
December 2023 by Ten Tee
Visited yesterday 23rd november. Firstly needed to use either the baby changing room or the disabled room due to the fact i had a buggy wth me. Needed the extra space for obvious reasons. Went to security to help unlock one of those rooms. He looked confused as hell when i asked him this and even pointed at the womens toilet to which i told him no, cos my newborn baby can't be left unattended!.. He told me he doesnt know about the toilets and that his colleauge would be back in an hour?! So i should wait till then for him to help.... is this man alright?? HOW'S HE TELLING ME TO WAIT A WHOLE HOUR FOR A NEX MAN TO COME BACK FROM BREAK WHEN I NEED TO USE THE TOILET NOW. SO I MUST HOLD IT IN FOR THAT LONG! ABSOLUTE RUBBISH AND DOESN'T MAKE ANY SENSE. TO EVEN EXPECT SOMEONE TO DO THAT IS A VIOLATION OF BASIC HUMAN RIGHTS. HOW DARE HE.I noticed he doesn't seem to understand English? Why are you employing people who can't understand even basic English, that makes zero sense. How will these people be able to help or deal with any customers issues or problems that may arise in the store ?Secondly, i went over to customer service to see if they could help and explained that the guy doesn't understand English. Indian lady on the desk telling me she can't help me cos she has a queue.. cool you have a queue, but am i asking you to leave the desk though? No.... I'm asking you to call another member of staff to help. Its ridiculous. I shouldnt have to go to so much trouble just to use a customer toilet! Was very disappointed with her attitude. Like excuse me, do you not know a thing about customer service?? (Yet you're working at customer service desk smh). She was uncaring, unbothered and not considerate of my situation. All she cared about was her queue.Why are your staff so miserable and unwilling to help? Every time i visit this branch there's always at least one if not more members of staff who have an uncaring and unhelpful attitude. Please retrain your staff and really consider if the person is right for the job before you employ them! After all it is your image they are representing! It should be a pleasant experience every visit. Great customer service is really lacking in this store and needs to be sorted ASAP ?
December 2023 by M Ali Alex
Great place for a shop with reasonable prices
December 2023 by Roslyn Welch
Was in-store getting Xmas shopping and a big thank you to Robert who was so helpful and friendly and made me laugh while we looked for my brandy sauce, thank you to his manager as well, Merry Xmas to you all
December 2023 by Kris Sylvester
Several vegan options were missing and the bathrooms were closed well before the store closes. Staff member stocking the juice shelves was very friendly.