October 2023 by Maggie Lee
Sanzida was really busy staying on her phone instead of handing me my receipt that I had to interrupt her and asker her , that?s not the way you serve a consumer ( happened on the 27-09-2023 at 15:15 pm )
August 2023 by N C
Served by Klaudia today, excellent customer services she was very polite and friendly. Thank you hoping the Devils Claw works.
August 2023 by Noon
We just went for the old packaging clearance; Vanessa is such a lovely assistant! Very helpful.
July 2023 by Vee Guy
The security man is rude and disgusting. No manners at all . I will not be coming back to the store again .
July 2023 by Google user
Click and collect. Was given short-dated vitamins (sold at normal price, without warning). Tried to return it. Was refused. Was advised by staff to keep using said vitamins after its use by date. Or alternatively, increase the dosage so I get to finish it before its use by date. Probably illegal to give such medical advise.\\n\\nTheres another bigger, perhaps better H\\u0026B pharmacy nearby. (Not that I will ever go into another H\\u0026B again)
June 2023 by Jonathan Foo
Click and collect. Was given short-dated vitamins (sold at normal price, without warning). Tried to return it. Was refused. Was advised by staff to keep using said vitamins after its use by date. Or alternatively, increase the dosage so I get to finish it before its use by date. Probably illegal to give such medical advise.Theres another bigger, perhaps better H&B pharmacy nearby. (Not that I will ever go into another H&B again)
May 2023 by Re Viewu
This review is for Holland & Barrett, 66-68 High Road, Wood Green. Collected a click & collect order this week (w/c Monday 1st May 2023). I really liked the fact the store had their designated click & collect storage behind the till/payment area and the orders were organised alphabetically, therefore I was in and out of the store quickly, would definitely recommend for click & collect orders : )
May 2023 by L J
Terrible service from the young guy on the shop floor. He shouldn?t be in a customer service role!
March 2023 by Frank Hayman
Great stock and nice staff
October 2022 by Giorgia Bacco
I?ve being purchasing from this shop for years and it?s the first time I have a bad experience. Awful customer service offered by the manager. A woman who must be new as I did not see her before. Even her colleagues apologised for her behaviour. I asked if she could help me with a chair as my 2 month old baby was crying as she had to eat. Her answer was ?No, you can go to a cafe or a restaurant? without an explanation, she didn?t even ask me if everything was ok, she was simply ignoring me. So sad when a woman behaves like that (especially with another woman). Also a manger should have a completely different attitude, hopefully she?ll be replaced soon.
June 2022 by m petrou
Arny is always so friendly and helpful. He makes it a pleasure to shop in Wood Green.
September 2021 by Sky X
This store is a big store where you can find products from tea to beauty products like face wash . I always going there to buy face wash for my problematic skin. Good variety of products. I just love the promotion " buy one and get another one for penny " . Knowledge and friendly staff. The store looks tidy .
August 2021 by Isis Erzsébeth Báthory
They have certain promotions displayed, however, when you go to the cashier, they charge you the normal price.Today I dealt with Stela, who kept insisting on instead of having the promotion that was advertised to pay the normal price and get the 2nd item with a 50%, I told her I wasn't interested, she kept insisting. I told her that her offer was irrelevant and I wasn't interested, so she had the audacity to tell me that I need to learn manners.Management needs to stop their sellers to keep shoving their products down our throat, and to not snap at us when we finally tell them we are really not interested in their offers. It's honestly frustrating.
August 2021 by Mariam Kachlek
I regularly shop there. Staff are friendly and today there was an issue with the price (cleared at half price but was charged for the full). They refunded the difference without any issues.
September 2020 by Tanner_003
Was there last week, and only a few customers were allowed inside at a time due to the current crisis. I was queuing outside behind one other customer and when it was my turn to go in, the security guard who was letting people in and out began making a kerfuffle and odd gestures before he finally opened the door to let me in and then began berating and verbally attacking me for absolutely no reason as I entered the store.After struggling to understand his poor English, it turned out that he did not like the way I was stood outside the door and wanted me to stand more slightly to the left and was berating and verbally attacking me for this. There was absolutely nothing wrong with where I was stood, I was right outside the door not obstructing anything whatsoever and he could clearly see I wanted to go in. This security guard was extremely rude and had very odd and awkward behaviour.I also observed him getting rude to other customers and making them uncomfortable as well. There was someone else after me who wanted to enter and he was arguing and preventing this person from entering as well for absolutely no reason. To me, this security guard either has mental issues or just feels he is special and has the right to start on people because he has been given authority guarding the door to Holland and Barrett.Will be reporting this to the head office.
