September 2023 by John Espinheiro
I always get good service whenever I go there. The staff are always very friendly and helpful.
June 2023 by Priyesh Shah
First time back in the bank since the pandemic as i wanted to make an appointment with Fraida for an account review. Was dismissed as they now only make appointment for select customers. Such a same to get bad customer service when its our money the bank needs. Looks like ill be moving my personal and business account to a provider that cares and offers better interest.
May 2023 by Google user
First time back in the bank since the pandemic as i wanted to make an appointment with Fraida for an account review. Was dismissed as they now only make appointment for select customers. Such a same to get bad customer service when its our money the bank needs. Looks like ill be moving my personal and business account to a provider that cares and offers better interest.
February 2023 by St John's Soup Kitchen
several of the staff are aggressive, impatient, unhelpful and hostile since the female manager left and the male manager took over.One of the nicer workers looked so embarrassed witnessing the others hanging up on customers. Rough people
January 2023 by G R Mahfuz
Very good customer service.
December 2022 by Massimiliano Bolondi
?Your account has been blocked, you?ll hear from the back office within 48 hours?. The reason why these people are still on the market is beyond my understanding.
October 2022 by Marie Segui
Closed Southgate, Palmers Green and Whetstone branches. WHY WHTWHY. Wood green branch socks. 1 cashier, queue into Road. Can't keep my account with this appalling service
October 2022 by ?
Incompetent staff, takes ages to get anything done. If you can, go to a different branch. This one is ridiculous
June 2022 by NESTA BROWN
Andrew Brown: I am a disabled for deaf person. So, there is no counter service here and no passbook to create. How not try to help sort it to it, hm? I don't know what hell going on?! I cannot understand this place... No advance or too busy, no staff to help... Nothing else sense to help. I'm gonna upset with this! I pop to Winkfield Centre to speak Deaf Drop-in Worker and I have words with Adam Startt about Santander Bank could be the problem with this business. Just sad, no counter staff until further notice. Very biggest disappointment! I won't go back again... Just sad at all, no help, just shame... ??
June 2022 by Mona Mansoor
Wrost customer service. long waitings more than an hour .But there are enough staff to serve but still lack of good customer service.
February 2022 by Maureen Higgins
Have to say the lady I have seen on a few Saturdays is always extremely helpful at the cash points inside.
December 2021 by Almagro
The old lady at the till was really rude and unprofessional.
November 2021 by Sana Kavri
Unprofessional staff noone to report a fraud to absolutely utterly unacceptable service.
September 2020 by Bhinder Kaur
Waited 4 hours in line with 12-year-old grandson would not let my grandson in the bank after 4-hour wait. They let a woman with a child in a wheelchair in before me and only waited 1 minute outside not in the queue. Plus it was his account that I wanted to put the money into. I am 70 years old and waited in the queue for 4-hours.
September 2020 by Daniel mc donald
Just came here ,disheveled, but a young lady named Patricia on the front desk , was fantastic , human and helpful !! See she gets some praise !