December 2023 by Tom Ziebell
Popped in to grab a quick coffee which took over 20 mins to come out. The was no staff at the counter to ask for help.
December 2023 by Douglas McClean
Worst McDonald's I have ever been in. Despite it not being busy the service was the slowest I have ever experienced. Customer service and interaction None.
December 2023 by George Sphikas
Staff at this branch obviously can't read. For the 3rd time they've got my delivery order wrong. My advice is go to Burger King as they never get it wrong.
December 2023 by Melrose Bastley
Don't order from here if you want to get your food, especially if you get a driver called Reges Miguelangelo, he will steal your food!!! so watch
December 2023 by emma hynes
Worst service EVER!My daughter was waiting for 20 minutes for our order, I went to see what was happening and was ignored by all staff.Except a lovely lady who was taking orders to tables. She told the manager people were waiting to speak to him and he refused to come out!After another 10 minutes I saw the manager and asked where my food was as been waiting for half an hour he just smirked and walked off.Eventually my food came out. Got to the car and opened my egg and cheese muffin and a bit of bacon fell out!!!Unfortunately our previous visit here a couple of months ago was no better.Waited ages for our late night McFlurrys and the (same) manager eventually bought out the wrong flavours. I told him what we wanted, he changed them. They were wrong AGAIN!I gave up and took what we were given as the right flavours from the first order were melting by now!Absolutely awful place. Will never step foot in here again.Extremely poor management.There were four other people also waiting for take away orders who were being ignored.
December 2023 by Renu Riya
Wonderful staff , very kind heartedMarry is so hard working and always gives you support and helping others!This is the best service place!Best Supporting Marry wants to go Mac Donald s all the time !Thank you x
December 2023 by Rachel Dunlop
Unbelievably slow service. Waited 25 mins for something that was stone cold. Feel sorry for some of the staff that are really working to put together orders but seems to be absolutely no management taking the lead. They hide away so you can't speak to them. Great
December 2023 by Michael Brown
Went into the penge high street branch in penge had to order at the till as needed a voucher scanned was totally ignored for at least 5 minutes then a member of staff asked if we wanted to pay we replied no we have a voucher which needs to be scanned to which she disappeared behind the counter and told another staff member we were left waiting another 10 so we left without ordering as we were walking out the original staff member called us back too late we had been totally ignored no excuses as the restaurant wasn't busy.Never going back to this branch in penge
December 2023 by Trevor Cannon
Like all McDonalds now. Not fast food but wait 20 mins at least and staff are about as Rude as rude can be because I asked how long my order would be. Scooter riders driving on pavement take priority not people with only a 30 min lunch break. Vile people with no people
December 2023 by Azraf Khan
Terrible service. They get away with it because it?s a big company. Took 2 hours to get my food yesterday. It was cold and stale. No refund given because it?s the almighty McDonald?s.
November 2023 by Julia Cozens
Food was fine but service was very slow. We could only find one table that wasn't dirty. No serviettes, stirrers etc.
October 2023 by José Dalbello Neto
Cold order withered potatoes, thick and stupid attendant, there was no ice or asking! In this case, a company like this missing ice is the height of the absurd. Terrible deserved to close the doors or change the management! In short, don't buy there if you want to have a good
October 2023 by Sultan Ezici
This place is shocking.. Not only you have to wait 30 minutes plus for your food on top of that you end up with freezing cold food and a drink that taste like it was poured an hour ago.It just doesn?t make sense. I think you should stop accepting orders when you think you can?t cope and then carry on once you can control it again.If I wanted cold food I would of brought a sandwich.
October 2023 by Riarna cohen
Terrible. Ordered food for collection. Waited outside for 20 minutes, knocked and stood by the cctv staff member saw and ignored. Only when a delivery driver arrived we were ?greeted? by an employee who didn?t even want to leave the back and was shouting through the glass telling us they were closed. She finally came out and stated that they were closed for maintenance and unfortunately they are not taking orders even though they were accepting orders through Deliveroo, Uber eats and the app. Terrible service. Update relevant platforms if you are not open.
October 2023 by Greg A
Very, very hit and miss. One day your entire order will be there no problem, and the next you'll be missing half of it or get someone else's order. Can't say I recommend if you want to make sure you actually get what you ordered.
