September 2023 by Aisha Raja
Disappointing interview process, long line, and scheduling issues. Room for improvement in organisation. In addition to the long line and scheduling issues, I also noticed a lack of clear communication about the next steps in the hiring process. It would be great if Co-op could provide more transparency and keep candidates informed.
July 2023 by Tatiana 16'10
staff is very poorly trained, security follows people around the store as if they were shoplifters, but they don't see the shoplifters themselves. (They know the reals shoplifters)Sometimes dont even have a person from staff to ask things.Because most part of them go to the back and stay there until they feel like coming out.?
July 2023 by John Miller
I was in the co-op yesterday, and I was followed around the store as I was treated as a shoplifter,I wasn't happy with that, I use the co-op all the time but after yesterday I don't think I will be using again I have to go to another store
July 2023 by Dee Dolman
Home delivery still waiting on order on just eat should be here 12.20pm it now 13.13pm fry ring coop not picking up so don't know where my oder it bloody joke
April 2023 by D Charles
I've been in here a few times and the old woman that serves at the till is awful. I get treated like a thief! It's definitely racial profiling. The area is a bit run down with lot's of addicts, because I'm mixed race then I guess I must be an addict and a thief. I've never stolen a thing in my life and I'm not an addict! It's RACIAL PROFILING!
July 2022 by Gerry Tann
Their home delivery service is bad. Staff are not trained to cater for the needs of old aged pensioners.I ordered 6x1.5 ltr Buxton Still Water (9 ltr/week) but got replacement of 6x500ml = 3 ltr will this last for a week ?The question is why the staff couldn't replaced the water with 2 x 5ltr to make it to nearest amount i requested ???Well the Staff aren't trained for that.I ordered Honey Roasted Ham 400gr replacement 200gr, if the ham mentioned above is out of stock why can't the staff let me have 2x 200gr ham then adjust for the difference later dispite being charge 10% surcharge for the total amount spent in case the stocks aren't available.Website display is poor and not updated, they should mark out clearly when the item is "Out OF Stocks" then we could opted for something else.I have seen many similar complaint mentioned above regarding the Home Delivery but Coop management seems to ignore the customers.Finally Melon medley and Mango chunks stored in the fridge had gone bad 2 days before the expiry date.
June 2022 by K Wong
Poorly stocked most of the time. One staff member is nice and rude at the same time
April 2022 by Josie ST
I?d like to commend the excellent location of this store, as well as the INTENSE vinegar taste of the exquisite salt and vinegar crisps. Additionally, once I left my wallet inside the store and it was promptly returned to me by a staff member. 5 star experience.
April 2022 by E S
Very rude and intimidating security guard 12th March 6.40pmMan should be sacked for the way he talks to customers and women!
January 2022 by Tara Boyle
Small and untidy...... overflowing shelves in this store. Stressed staff coping with shop lifters every time I go in this shop. Not an easy place to shop at all hardly any space to move around . Too much crammed into a small space
January 2022 by ruth amsden
The staff are usually obliging plus you can get some good deals.
November 2021 by Adrian Wainwright
Well supplied, wide and accessible, this is a very useful retail shop.
October 2021 by Patricia Harvey
No staff except for one woman Letitia always calling for assistance always ignored she has to keep leaving the tills to help a customer having trouble with self service. I was in queue today she must have called for help 10 times no one came. She deserved a medal or a pay rise.
September 2021 by Ana P.
I love me a good Co-op! This one was empty when I last visited which was a dream! The self check-outs have now been moved closer to the tills which makes much more sense.
August 2021 by Soteris Prodromou
For good reason, we are expected to wear a mask and to try to keep our distance from other customers.The manager does not appreciate or respect our efforts to try and keep everyone safe.The Isle leading to the checkouts is very narrow as it is.The manager insists on adding racks with crisps and boxes of beers to the Isle, which makes it impossible for people not to have to brush by each other during their visit to the shop.I have complained to various members of the staff, almost on a daily basis.Instead of taking note of my complaint, the manager seems intent on addingeven more goods to the Isle.55 years ago, i worked there as a Saturday boy and after school.Mr Kingston was a brilliant manager and it was a very well run store.My mother and I have beenlife long customers since then.No more!Today was my last visit to the store and I shall never spend another penny with a company that doesn't respect the safety of its customers for the sake of selling a few more beers and packets of crisps.For almost two months, I have been complaining two or three times a week, to different members of staff, including the assistant manager.It seems the more i complain, the more determined this manager is on making the Isle even more narrow by adding more goods to it.
