July 2023 by Jasmin
Hi please can you deliver my parcel FR798034929GB to my local post office Highgate today so I can pick it up. I did arrange redelivery on Friday but I asked at the post office and they haven't got it.
July 2023 by Harry Boo
Honestly the most TERRIBLE service ever! Lie about attempting to deliver(because if you did the sorry we missed you postcard would've been put through the door)-never want to do their jobs properly absolutely useless and opening and closing times are ridiculous 8AM- 2PM? are you having us on!
July 2023 by Phil Will
This place gets a bad rep because of its opening times that just don't help people who work.The staff are great but are let down by management that are useless.
June 2023 by MARVYN DUNNE
They never deliver parcels but always deliver a we missed you card even when you?re in
April 2023 by Raymond Cole
They are useless in this Royal Mail depot and to close it's office at 2 pm it's ridiculous any working people can not collect their parcel by this time
February 2023 by Annalise Love
Such lovely staff working in the office. They always have a huge smile on their face and go above and beyond to help. I?ve never been in there and been met with a grumpy person. I want whatever they have in the mornings ?
February 2023 by Maria De los Ángeles Gonzalez
Royal Mail provides a lousy service!! and those more absurd and difficult hours to pick up a package.
December 2022 by Rob Tecwyn
Always a pleasure to head down to the delivery office to collect packages. I often ignore TNT, my legendary postman, when he rings the bell, just so I can nip down the road and chat to Chris and Tyrone under the guise of missing my delivery yet again! These guys need to be paid what they deserve. Yet another public service on it's knees, run into the ground by the shambolic Tory government. The Tories should pay up then p*ss off.
December 2022 by Richard Curwen
Went here as Royal Mail customer service told me it is Hornsey Delivery Office (and google says the same) however, the very polite staff told me this is actually Upper Holloway delivery office and they don?t handle my mail. No one seems to know where Hornsey delivery office is so I guess that package is lost. Staff friendly and doing their best, Royal Mail shockingly bad.
December 2022 by Remi Akindele
Chris was so lovely when I went to pick up my package! Cracking jokes and genuine smile never left! Was dreading going here but really happy I did!
November 2022 by E. A.P.
Serious issues with this delivery centre. The stories I have to tell would shame any decent employee who would care for the bare minimum, because these ones don't even do that!!! Let alone how rude most of them are even after they have caused you great trouble!
November 2022 by M P
staff are amazing in this one, its a shame they are treated so bad by management .it was much better before they reduced the opening hours. Rather than collect, I now have to have everything redirected. Useless management in this country
October 2022 by laz
parcel containing a phone has mysteriously disappeared, manager of this S-hole was no help at all. one of the royal mail blackholes you want to evade by any means.
August 2022 by Nigel Moore
Not happy with this service at all. Been waiting on a delivery from Australia, been tracking it on eBay, and says awaiting collection, which is fine, as knew there would be a a custom fee to pay. BUT NOTHING IN THE POST TO INFORM ME OF THIS, AND TODAY I RING UP ROYALMAIL, TO BE TOLD ITS BEING SENT BACK TO AUSTRALIA. THIS SERVICE IS AN ABSOLUTE JOKE.
August 2022 by Jana Mihalovicova
Completely ridiculous opening hours now.It used to be at least one day opened until after 4pm.How can working person be able to collect delivery?