January 2023 by tara pessian
Great personal service and very good selection of products
December 2022 by Fra Via
Went around the shop3 times looking for Solgar and could not find it (it is easy to find in other H&B stores) I queue at the till with 2 other items and asked the lady about the product, she said they have it but it is hidden because they steal it!! So I ask if I can buy it and she wanted to serve the woman behind me because the collagen was inside a cupboard... such a bad service! How can you sell products you don't display? And you are nit even willing to help who is asking for help? Shame on you
August 2022 by Marlene Dixon
Very good customer service and knowledge of products
July 2022 by Ahmad Abu Dahech
I had difficulty finding what i want but the employees were super by assisting me and finalised everything in no time.
August 2021 by Sandra Corona
Rude and completely ignorant Staff. In particular the middle-aged Asian woman. Had zero knowledge about her own company?s products and wouldn?t even search her system to see if the herb was available because she?s worked with the company ten years. I?ve just moved to the area and shop pretty often at H&B where the staff is usually very helpful and knowledgeable. This woman ?Linn? I think her name was shouldn?t be employed here.
August 2021 by Carlos Brito
Unfortunately there was a few items out of stock, and so therefore the colleague couldn't tell me when they were coming back. Otherwise OkAy.
August 2021 by Guillermo Hernández
Bad customer service. Staff not wearing face coverings.
August 2021 by sharna
Quite rude staff, not understanding enough to work in customer service
February 2019 by Peter Rock
Super useful shop, amazing customer service and I'm not bullshttin
December 2018 by Jonathan Butler
I am not entirely convinced about the value of some of their products but they have well organised shops.
October 2018 by Micah -
Unhelpful staff, promotional price deceiving, has to pay more in the till. Rubbish!
May 2018 by Rachid Melliti
Great organic products
February 2018 by Miacoin -
Unhelpful staff, promotional price deceiving, has to pay more in the till. Rubbish!
January 2018 by Aida Velasco
Had a tendency to overcomplicate basic products. This has happened on a number of occasions, these are just examples. When I asked if they had sesame oil they said only with a mix of flaxseed oil for £5 more than at other supermarket chains and when I asked for Kimchi they said only infused with lemonade. The staff were very helpful but the products were just inconvenient
April 2017 by Matt Townsend
Has everything you expect from H&B
