March 2024 by Carlos Ferreira
The guy at the delivery office is very efficient and professional! I am usually in and out within 5 mins. Only bad thing is the short hours they are open every day.
December 2023 by Richard Small
Only open two hours per day
November 2023 by David
open two hours a day - useless
July 2023 by Lisa Marie
Just called to change delivery details for my mum and they went out of their way to help, really friendly, kind and helpful - made my day.We called after they closed but phone line was still open.
July 2023 by M D
Says it s open but nobody inside. The worker doesn't wanna work. I don t recommend.
May 2023 by Amy
I have been a regular down here recently, not going to lie a few of the guys made me jump when they suddenly say hello but each person I saw, were helpful friendly and really quick
March 2023 by Calin Lazea
Very rude, unprofessional and unhelpful people.
January 2023 by Flora Diesearly
Found it particularly odd that the grown, adult man who unlocked the door when the place opened wouldn?t let me inside until I ?gave him a smile? and argued with me when I asked to just be let in. For context, i?m a teenage girl who just went to pick up a parcel that had been missed. So no, not pleased with the way I was treated here. Have avoided it ever since.
September 2022 by Amontip Kongrugtee
It's a shame people are quick to write criticism on social media over trivial selfish matters however it seems we,the public should look how hard certain companies have gone above & beyond during the last couple of years. Royal Mail staff have been in the frontline throughout the covid pandemic. They have worked extremely hard delivering letters & parcels from 8am everyday.My local sorting Office in Balham have been amazing.Working extended hours up until 7pm.The guy on the front is a joy to see.I asked his name & he told me its Glen.He is always there.Helpful,happy & a credit to this office.All the postmen in Balham are good & you all have my full support during your industrial action.
August 2022 by James Cambridge
Can?t even stick to their own opening hours. Needed a parcel urgently, so despite train strike took a taxi to get here before 2pm. As I was arriving, the chap supposed to running the desk closed the door and left. I shouted out ?excuse me? hoping someone else could help me, and he literally ran to his bike and biked off! By 2pm there were 4 of us queuing outside to pick up parcels! We asked one postie, who said he couldn?t hear us because he had headphones off, didn?t want to take them off, so also ignored us! Another postie was friendly but said he couldn?t help as he didn?t work at the front desk. So no-one to ask and no-one to complain to. And absolute disgrace - and just imagine I stupidly supported the staff striking previously, now I question why they even have jobs :-(.
May 2022 by Mark -
Opens at 8AM and closes at 10AM on a Monday. It was closed the day before - on Sunday - and the day before that, it closed early - on Saturday. What kind of place opens for only 2 hours early in the morning on a Monday?!
November 2021 by Brenda Tomkins
The post person at the counter was extremely helpful. The times of opening need to be changed on the wall outside. The sheet with the new times needs to be more visible.
August 2021 by David Funnell
Absolutely first class service to go with my first class stamp! Sending parcels and receiving parcels has always been a straight forward process using these pros and the staff are always polite and helpful, particularly Michael. Some people say Royal Mail although I will say Royal WOW!
August 2021 by Michael Byrne
Wow talk about a red carpet experience. Had multiple packages I needed to send urgently and the staff could not have been more helpful. Fantastic service will definitely use again.
August 2021 by Matthew Denby
Amazing customer service. My return code wouldn't work but they didn't turn me away and found a solution. Great work chaps!
