November 2023 by Will
I waited months for a script, and was told multiple times by a member of staff they didn?t have my medicines, not until I escalated this issue to the pharmacist was it resolved.
October 2023 by Tim G
They don't give the right info over the phone. Wasted journey, zero customer service.
August 2023 by Ian Romanis
Always so helpful and friendly - in often for my many repeat prescriptions and served efficiently and friendly without fail . Thoroughly recommend this local pharmacy
July 2023 by Michael Vincent Ford
I was in here a few days ago for the last time. Staff always act like it's a huge inconvenience to ask them anything.They all cower behind their plastic shield scared to interact with anyone. If you ask any of them a question they look dumbfounded and the pharmacist grabs whatever is closest to him and hands it over without speaking to the person.There is a big sign not to abuse the staff. Never seen this at a chemist and now I know why they need it as the staff is useless and people get upset with the poor customer service.Hire people who are fit for the job or you will go the way of all highstreet small chemists and get bought out by Boots.
April 2023 by J
Everything is 3x the price is should be with rude and cold staff. I go elsewhere or order online now
February 2023 by Mark Wildash
Pharmacy is well stocked but service is cold, abrupt, and bordering on the plain rude. A smile and a please and thank you wouldn?t go amiss.
January 2023 by Tabletennis Ball
Today l experienced an excellent service from the chemist (Imran) who was patient in addressing the specific questions l raised regarding my medication and provided useful comprehensive advice going forwards.
November 2022 by Paul Ebert
Only interested in making money. No regard for questions of patients. You ask 3x times if the vaccine covers BA4/5 variants and everyone is saying ?yes? when leaflet and box stage BA1. It is no appropriate conduct for any pharmacist to actively mislead patients.
October 2022 by Joel Redman
Horrendous. I used this for over a year for my regular repeat with no problem. They have never been an issue. Today however the pregnant pharmacist who I?ve not seen before kept me waiting for 20 minutes giggling and laughing behind the desk to tell me they don?t have my prescription and I?d have to call my GP?! I have been on this medication for six years and this is the first time it has ever been an issue. I tried explaining to her I need this medication to live and she just kept interrupting saying no call GP call GP. I called my GP who said they issued it already as they do every month and the pharmacist just obviously didn?t want to look for it. I have now changed pharmacy. I advised others to do the same.*Written by my partner as she does not have a Google account.
October 2022 by C Rose
Really upset with the service. Asked for advice for a wound I had and the response was not confident at all. Didn?t seem like they wanted to help at all really disappointed.
October 2022 by georgina harris
Best pharmacy ever - very knowledgeable and helpful fixing medical problems and kind, kind people.
May 2022 by Aman Amiri
Had an appointment booked here for a covid vaccine 3rd dose. Got there and took a seat, they come to me and say there's only one vaccine left which they'll give to someone more vulnerable.Totally fine with the other person getting the jab instead of me but they didn't have the courtesy to call and let me know there aren't enough vaccines. They weren't at all apologetic for wasting my time.
February 2022 by Anne Birnhak
This has been my designated chemist for nearly thirty years I have had wonderful, friendly service and, until recently would have given them five stars. However since Covid, they have been swamped and the service has deteriorated. Raj is hardly ever there and it is quite difficult to get through on the telephone. When you do, you are asked to call back because everybody is busy. There have been excessive pricing mistakes, which are annoying and levels of service have rapidly sunk to just a four star rating.
January 2022 by Katherine Harvey
Great communication all the way through the process and completely reliable. I've been scammed by a cheaper company and ended up going back to DocTap as I know I can rely on them.
January 2022 by Christophene Beatrice
The worst pharmacy I've ever had the displeasure of attending, I would give zero stars if I could. The staff are so incredibly rude and unhelpful. Don't touch this place with a barge pole.
