August 2023 by M VPI
I have been a customer of the pharmacy for over 10 years and I always have words of grateful and thankful for the service.However today I have to experience one of the most awful situations I have ever had to experience.One of the girls who always serve the custmores, and she is probably the most polite and nice staff I have ever encounter in the pharmacy, she have suffer from a terrible abusive from another staff member, she was very visible upset to the point of crying and the other person was keeeping a very agresive moment.Everything started when this lovely girl ask politely to the other member if she could please speak in english and it was customers presents, but this person was keep ignoring the request. The girl have to ask several time very politely to please speak in english as it's rude to the customers. At the end the situation end really bad and in a very agressive verbal abuse.I can't understand how this it's allow. I'm an inmigrant, but when I'm at work I speak in English, is a matter of respect to everyone not just because. Extremely dissapointed with the way the pharmacy works and treats his own staff.I would not go there anymore. Being unrespectful to the customers and to his own staff is absolutely unacceptable.
August 2023 by Horizon
Staff is helpful (specially young nice and energetic girl) apart from that South Asian manager.She is so rude and arrogant.She treats customers really bad.Even with the staff,she misbehaves.I am surprised how she managed to climb up with such shameful attitude
December 2022 by MD Monir Hossain
Gentleman pharmacist was helpful and kind. Staff also good
November 2022 by Michael Youmans
well , in principle , a normal pharmacy , I can make orders and any will be brought
October 2022 by David Lungley
Excellent service, polite staff always go the extra mile.
August 2022 by Judith Smith
Sorry but I find the staff quite rude. Especially the Asian lady with the glasses. Every time I go there I feel awkward. And the other woman in there always gives me dirty looks when I go in there. Disgusting.
May 2022 by Restore- Auto-Service
Guys careful when you buy medicines from here. On shelf it is different price, when you pay to the till it is different price. Told me they didn't change the price from head office. This is not excuse, they need to get a big fine for this. This is not right what happens in there. Basically yoy pay more money then normal price.
March 2022 by James Height
Really friendly staff and helpful , also the Pharmacist has Starred in a number of Bollywood Movies !! I was really surprised .
December 2021 by Delwar Hussain
Very poor service. Takes ages to serve customer, even though no queues or customers.
September 2021 by NORA Sh.D
Very good service very helpful even thou that is quite busy since it?s the only pharmacy for the whole area in my experience they go extra mile to find your prescription
September 2021 by NORA AJ
Very good service very helpful even thou that is quite busy since it?s the only pharmacy for the whole area in my experience they go extra mile to find your prescription
September 2021 by Danny Bungay
Brittania have been my chemist for many many years and we have not had any problems , seems some people expect to much and to quickly and are never happy either way
September 2021 by Jayne Mouser
Great pharmacy very friendly staff always go above and beyond.
July 2021 by Joel Tabudlong
An improvement on serving the people faster but efficient needs to be look into. A system which makes a 15 minutes wait to just 7 minutes. I do thank you for the people in Britannia for being professional and explaining clearly that notes.
June 2021 by Muhammed Ahmed
Bad customer service , very slow with prescription and bad attitude . Even the manager lady has the bad attitude problem . I wonder how she trains the newbies under her . All of them rude always . Same problem with the Dr Kulkats receptionist rudeness in their blood . Stopped using the pharmacy get my repeat elsewhere, where they like to serve customers with care , not with stinky attitude . 0 star for Britannia pharmacy Bastable av . Stay away from these lot
