February 2024 by BsID
My parents who doesnt speak english very well went to this pharmacy on a sunday to get my private prescription depression medicines and some melatonin to aid me sleep. I havent taken my depression pills for 2 days and since this pharmacy was the only open one they went there out of necessity. First they tried charging a total of £350 for 4 boxes of medicine, but my parents were shocked and they refuse. Then they said £250 to them and my parents agreed because it was necessary for me to use my depression pills. I found out about the price 2 days later and went there to request a cost breakdown recepit. They refused to give me a written copy of cost breakdown of these medicines and just told me how much the medicines was. At that time i only collected my depression medicines and not the melatonin so I had the right to refund every penny. They refused a refund and told me that I need to come back tomorrow to meet the manager(I guess same person as the pharmacist Sam on other reviews). When I met this manager the manager told me that none of their customers were using melatonin and so therefore if we refund the medicine the company will take a loss and it will cause a lot of trouble for him. After negotiating me with lies that he will lose his job he made some calls and we got £100 back (melatonin alone was £150). Then out of curiosity I went to other pharmacies around to ask for the price of private prescription melatonin (same exact brand) and they told me they were selling it for less than £25. So this guy just lied to my face about his job and talks to me about a man keeping his word (during negotiations he mentioned man to man if we wanted to refund why did we order it in first place.). Never use this pharmacy even if you are close to death.
February 2024 by Davina1939*
Good service.
January 2024 by Bonnie Rose
I feel it really important to warn anyone who might use this pharmacy of the disgusting and quite honestly evil treatment me and my partner recieved from Sam (a Pharmacist who, if you look, has already been the topic of several poor customer reviews with similar experiences) Both me and my partner are on a methadone prescription in recovery for opioid addiction. Trying to better our lives. We are required to attend this pharmacy every day, which we do, we have never been late, never been anything but polite to the staff and had no prior issues here. I have always found Sam to treat me and my partner as less than, ignoring basic requests like measuring out our home does into seperate bottles for us, not opening my medication when asked and being careless with the measurements that he got wrong more than once and when we raised the issue calmly and rationally he sarcastically responded saying "oh no really we'll look into that for you". He has made prior comments that have been rude and inappropriate, saying to another customer who we were offering advice to "don't listen to these people they have nothing, no assests, nothing to lose"... it is clear that he considers us less than because of our addiction issues. Yesterday was the first day that we have ever shown up near to the closing time, it was 8:40 he immediately told us to leave and that f we don?t we would be bane. He was rude an defensive straight away and spoke to us as if we were being irrational and threatening, which we weren?t we were calm and simply asking politely for an explanation, we were also extremely apologetic for any inconvenience we had caused by coming nearer to the closing time. He then proceeded to say ?You guys keep dong this?, ?I?ve warned you guys about doing this?, ?I?e told you not to come this late?.. all of these statements were entirely untrue, we have never had any warning abut being late from him or any member of staff for that matter, nor had we actually been to collect our prescription any later than 7/8 prior to that day. I myself am pregnant and it is very dangerous for the baby to withdraw from the prescribed medication, it can induce early labour and can actually be fatal to the baby. I was crying at how heartless and cruel he was being to us which he showed absolutely no compassion, humanity or mercy and continued to ignore me and my boyfriend standing outside the door he had locked in our face. A man/customer then came and knocked on the door and asked to be served, Sam proceeded to open the door, let the man in and serve him with us watching at the door still. I asked why we were being treated any differently, he said that the reason was that our medication was controlled and they had ?locked it? away. My boyfriend then near enough begged him to have the mercy to at least give me my dose knowing how dangerous not having it would be for our baby, after an appalling amount of pleading he agreed to give only me my prescription to which I questioned why my boyfriend should have to go without and suffer if the issue could be resolved as easily as him opening the cupboard and serving us, he could not give an answer and as a result said we both had to leave. This is someone who went out of his way to deny two deserving people their medication and chose to cause more trouble for everyone involved to inflict suffering on us simply because he thinks less of us for whatever reason. Being a ?pharmacist? he will have known more than most what it takes to both get on and stay on a script, he also kew that doing what he did would have likely resulted in a relapse and put two recovering addicts in a horrible position where they would use, for absolutely no good reason. To me this exceeds unprofessionalism and is actually someone who Is inhumane and quite frankly evil and should not have the power he has and should not be trustedwith the safety, health and well-being of ot. I do not say any of this lightly and really feel strongly that he needs to be removed from his position
January 2024 by Anthony
The pharmacist at this pharmacy is a disgrace to the proffesion. . He is rude abnoxious, rude and I dont believe for a second that he is actually a fully qualified pharmacist. He blaitently only has a job there because it is most likely owned by his parents. He assulted a customer by pushing them. He discriminates against blue preacription clients (espranor and methadone preacriptions) it is disgusting hearing the things he has said about these clients. He argument be able to refuse addicts who are trying to recover from their addiction. He should be sacked for tgat alone as this will cause a client to relapse of they are refused thier medication. He wears glasses and has short Curly hair. Get rid of him. I will never use this chemist or recommend them to anyone whilst he ia employed there.
October 2023 by S. Khan
Hi every one ! The most unprofessional and rational place in barking , disgusting and rude service from the mid age man , called ?Sam ? I don?t know how he got the work there but mostly probably seems a spoil family business, because he has a not a single bone of compassionate how to serve I will say patients, from the 20th of September till 26th I went 5 times because of my son medication the GP said it?s done on the 19th and the pharmacy said we didn?t got the prescription, because of this nonsense and unprofessional handling he was deprived for 5 days of his ADHD medication that has effected his education in school , so I am going to sue this pharmacy just not because of my son hundreds of other people are served there and they waves off them nonsense excuses all the time .. the govt, LBBD need to make sure pharmaceutical must not be used only a money earning shops as like for instance this shop it?s as tuck shop I won?t Call it pharmacy , I ask him why is this happening he said I am not here to listen to complaints , and telling me to keep quite , I thought for a minute telling me you are not getting anything from us mean the medicine on the top he said to come out the pharmacy and tell me about your rights , despite all he said I am banned in future from this pharmacy ! So who will want to come to such an embarrassment.. All I can say good luck UK if the health services are run and govern by these sort of goons .
September 2023 by A Google User
Good experience with these guys!! knowledgeable staff
August 2023 by Durraani Vijayan
Very good services, I will recommend this place to everyone
July 2023 by Bahoz Shexa
The worst pharmacy Something happen to my face because pf them .. hope no one go there my face all facked because of u lot !!! Not a doctor nothing they?re nothing I swear to god
July 2023 by Aman Kahlon
I had an excellent experience at Daynight Pharmacy. The staff was incredibly friendly and helpful. They went above and beyond to answer all of my questions and provide me with the information I needed. I was in and out within minutes. If your looking for a reliable and friendly service, Daynight pharmacy is the place to go!
July 2023 by Adeel Haq
One medicine was missing from prescription, and was informed that it will come after 2 weeks, I asked for the prescription back so that I could get the medication from other pharmacy, she said u can't take any medication, she gave me ripped prescription and on that she wrote returned as I didn't even take any medication. Communication in this place is not the best.
July 2023 by shaik sabeeha
I went many times to this Pharmacy, They are providing good service.very friendly and helpful staff and they have good knowledge about the medicine.
July 2023 by JASPREET KAUR
I went there many times to buy products. Great service and friendly staff. Counter staff is very knowledgeable and waiting time is less. You can also get emergency medicine within short period of time if you are registered with this pharmacy
March 2023 by Aaron G
The man in there and young lady were so friendly and helpful. Plus so down too earth. I would highly recommend this pharmacy.
February 2023 by Sai Pratyusha
Very good service with immediate and polite assistance. All the staff members do their best to provide best services.
February 2023 by Tatjana Kozlenko
Paid £127 for medicines. At home, I reviewed the prices online and it turned out to be a maximum of 85 pounds. Receipt where I could see the price of medicines I was not given, only the total amount.
