December 2023 by Jack Hart
I shopped in this store today,9th of December and the two members of staff that I met seemed completely disinterested and unhelpful.
October 2023 by A Nathan
I?ve been here over 10 years. I always had an excellent customer services but never had todays?s experience. What a rude customer service. The check-out staff needs more training on customer service
September 2023 by Gary Hastings
Another disappointing visit. Got there at 4:30pm Tuesday 12th September. This is within the opening times of the store with no sign on door to say unexpectedly closed. There was staff in store with lights on. When staff noticed potential customers gathering at door just walked though door at back of store and lights turned off. No acknowledgement of customers. More bad service from staff at this particular Holland & Barret. The worst one I have been in by a long way.
August 2023 by Sho Smallz
I am a regular shopper at this store in barking, and I receive terrible customer service from a lady called Zaynab no, please, no thank you, and when I asked her for something she replied shouting
August 2023 by Paul C
Went to this store last week to ask if they had any amino acids in store but very incompetent staff who could not even share with me that the Amino acids bottle and size had been updated and changed ie ( label and bottle size ) when i asked a staff member she told me to go online and look which i think is incredibly lazy, of this staff member that they did this and not know about the changes , why didn?t the management update any of his staff members on products Changes, i worked in retail stores myself over the years and always helped customers if they needed advice.Unfortunately i don?t like giving bad reviews but they need to get their act together in a nutshell and not just turn around and tell customers to go online if they want to purchase an item, very bad business and will lose customers by doing this.
June 2023 by Aman Bains
Lovely staff! Filipa gave outstanding service, hardworking and attentive and ready with good health advice about the products. All the staff were very helpful and went to check stock and willing to discuss.Would like to see more non-wheat flours in the branch. I discovered the click and collect service whilst in-store so ordered what I needed!Will definitely go back.
May 2023 by Nikhil T
Amazing experience as usual, went in today and had the best customer service I could ever ask from anyone,all staff helped me find the suitable supplements and had no problems in answering any questions I had for him, amazing staff and hope more staff are should be like them!
May 2023 by Sarah Phillips
Pleasant experience, although it is poorly stocked at times. Click and collect is straight forward
May 2023 by Adeeba Tyagi
Less staff so do not expect any help from them, overall they have reasonable stock of almost everything
April 2023 by sparkle eyes
Disgusting customer service! Avoid
April 2023 by Keep335
Customer service; 10/10Cleaning; 10/10Staff; 10/10, very helpfulVery Good chain health Food. You can find multiple offer and wide range of daily used vitamins.Highly recommended friends and colleagues.
March 2023 by Vibra Atlantic
Was really disappointed with the sales rep Travoy. I showed him a list of vitamins I wanted to buy and I asked him if they were in stock. He told me to buy all the items online. Never have I seen a lazy sales rep my whole 49 years of my life.I was buying for my dying aunty who has 6 months left of life span.However the nice lady sales rep found each item on the shelves and took her time out to find each one for me and serving other customers aswell.He even took my details wrong at the counter paying attention to other people?s conversations than to listen to me!Travoy you need to go on customer service training and learn to smile. You are representing the company, which is awful and I would never come back if you was there!
March 2023 by Esther Lee
Poor customer service from Travoy! Really disgusting in fact!
December 2022 by Saika Shabir
Helpful staffGood organic supplements
December 2022 by Miller Ahmed
Barking holland and Barrett is slightly bigger than some other branches of Holland and Barretts which ment wider isles most importantly it is well stocked unlike some other branches. I got what I needed even better /it was staffed with helpful shop assistants who knew where the supplement's are shelved and that they have the stock.
