October 2023 by Bethan Bones
Unfortunately this has been my local supermarket for a year now, and it is the worst grocery store I have ever lived near. I don't usually write negative reviews but I'm just hoping someone sees this in order to do something about it! It has serious stock issues, rarely having anything that I need. The meat fridges have been down several times in the last few months meaning I can get even less at this shop. It is very poorly managed and I just hope it improves as it is the most convenient!
July 2023 by Lizzie Lane
It's my go to shop.
June 2023 by Jez
I have been shopping here since it opened and year after year the place gets worse and worse, as usual all the fridges have gone down again,every year this happens other places seem to cope so they obviously haven't learnt ,it's embarrassing, also the staff have got ruder and ruder, the premises smells of rotten water, and the manager ,well, how he got this job is beyond me ,he is so vile
March 2023 by Have You Washed Your Hands?
The most helpful person answered my call. I had items that were out of stock and they were crucial to what I required. Najeeb agreed on two alternatives and he made my delivery complete without any fuss or issues. Thank you very much. You saved my order.
July 2022 by Elizabeth Hassani
Every time I go to the shop it?s always empty the fridge is a never working
April 2022 by Viviana Williams
A small local shop with a limited range of products. It's clean and tidy but often short of staff on the floor.
March 2022 by Soo Lee
Some of the staff in here are really lovely ? chatty and welcoming. Today, though, one very rude staff member today just flatly refused to serve my husband at a till. Ironically, he always uses the tills so the staff keep their jobs and aren't replaced by self service tills. The reason? He couldn't be arsed. Husband asked politely if he could be served at the till and the staff member just said 'No, use the self serve ones'. When husband said he wanted to be served in person, he just refused. Didn't ask if he wanted lottery tickets or tobacco, just turned round and strutted off. Unbelievably rude.
August 2021 by Helen Walker
I think the staff are wonderful. They were all absolutely fantastic in the first wave when everyone was in shock. They were and are a great example of how to organise a store with social distancing, queuing signage etc and they just got on with it with quiet professionalism even though they were obviously at alot of risk as working so closely with the general public. Now 3 waves later we have got sadly somewhat used to these restrictions but I just wanted to thank them for all their hard work and helpfulness and also as a team and people they are just fun to chat to.
November 2020 by Carl Johnson
Have been going to this Sainsbury for very long time. Never had issues until recently. I would advise all to avoid going to this Sainsbury in the morning as the new management there closes the isle for the fresh food items every morning, which makes it impossible to shop for green veg / salads / even the ready meals. Found 5 outdated products on the same day. 3 casual clothed guys behind the till but not bother to serve anyone of us, until some one asked- absolutely poor service.Instead try M&S on Barnes high road.
November 2020 by Komal Ahmed
Great customer service by Waseem. Very friendly and helpful. Helped me look for all the stuff I needed and directed me correctly.
September 2019 by Gigi Venus
The team are very friendly and sorted the goods I left from the shop and gave it to me after a day .
May 2018 by Jon
Not sure about the other comments, but the staff here are absolutely brilliant. For a local they are also very well stocked.
April 2018 by Jason Corbett
Itâ??s simply awful. Enough said.
February 2018 by Giovanni Rossato
My word never have I experienced service so poor. I was holding a small blind dog that was shivering due to extreme cold and although, I had been in the store before on this basis, I was refused service by the man who purported to be the manager Nitish. Please avoid if you are a dog owner as the option was to leave her(the dog) chained to a pole in front of a busy road in the pouring rain.
October 2017 by Michelle
The selection at this Sainsburys is poor most of the time. They also forget to take down (or put up) sales tags and don't honour the price marked.
