October 2023 by David Dupree
Avoid this place got accused of stealing from an Indian staff member. Had a receipt and everything not even a sorry from him.
September 2023 by Vasile Vas
Disgusting behaviour by Sanali?Please educate your workers, I?m a BP customer and I don?t want to be treated like that
July 2023 by Stefani Sanders
Disgusting behavior by a member of staff whilst paying for Fuel. Inappropriate comments made "Why don't you smile, you're so cold, I know it's because you have a boyfriend isnt it, you can talk to me you know, I dont bite." unacceptable behavior to warrant further action.
July 2023 by Leo Papadopoulos
Great petrol station in Cockfosters! It is a bp with an M&S and a wild bean cafe, always convient whenever I drive up to the M25
April 2023 by alinanagamori
I am absolutely livid about my recent experience collecting a surprise bag from this shop. I was expecting to receive a bag full of goodies, but when I arrived, I saw another customer collecting their bag and it was huge and overflowing with items. When I received my bag, it was practically empty with only 3 items inside. I felt like the staff were discriminating against me and that the other customer was given preferential treatment.I confronted the staff about the difference in the contents of the two bags, but they simply tried to explain that my bag was worth £12. I didn't care about the value, I just wanted a bag that was comparable to the one that the other customer received. The staff were unhelpful and dismissive, which made the situation even worse.Overall, this experience was a complete letdown and I am extremely upset about it. I had been looking forward to receiving a surprise bag, but instead, I was left feeling disappointed and discriminated against. I hope that the shop takes steps to improve their customer service in the future to avoid similar situations happening to other customers.
March 2023 by Alexander Anderson
It?s ok not overly much to say about the petrol station, prices of diesel seem to always be lot more expensive here then Esso down the road, has got a funny smell the bakery maybe the appliances need replacing
March 2023 by desmond wong
There's marks and Spencer concessionary. Has food I like. Not cheap, but you can always goto aldi
December 2022 by Paul Miller
Nothing special to say for this standard fuel filling station
March 2022 by andri deangelo
Worst petrol station. They charged me x3 for using an Air machine that does not work. It clearly states £1 for 5 minutes. Well I couldn't even fill 1 tyre without machine running out after a minute or so. There is no possibility for anyone to put air in their tyres with this machine that is clearly faulty. I think this is absolutely disgusting as it left me without air in all 4 tyres and put me in potential dangers, driving my car like that. Also it being so close to the motorway m25 they should check their machines to make sure people are safe after using BP machines for their cars. SORT YOUR MACHINES OUT.
February 2022 by Victoria Webb
Useful but why oh why do they never give the staff even basic training in customer service?Recently I witnessed one of the staff openly mocking a customer because they?d asked a question.
October 2021 by Anti Pants
Worst service received from a over 40, Caucasian, blonde member of staff that works behind the counter usually in the evenings. She spoke very rudely to me when I had asked a simple question. Also wasn't wearing her badge so I couldn't read her name. Then when I requested for the duty manager, she acted like she went to the back and returned to tell me within seconds, that the duty manager is busy.I couldn't wait around longer for the duty manager as I needed to be elsewhere. But I am very shocked and disgusted by the service I received today. I don't know how she is still in a job. Absolutely appalling!
October 2021 by Paul Barron
I called this evening (from afar) on behalf of my elderly disabled uncle who lives alone locally and uses his car for very basic essentials. They were very helpful, and promised to help him when he arrives. Thank you so very much. The whole family really appreciates it.
October 2021 by Ayesha A
*Avoid at all costs. On Wednesday I spoke to the duty manager about my current situation, she told me to come around 10pm and she would help. When I attended, I fell short of a service when the Indian man decided to walk off after serving his customer and I was waiting. White blonde woman was rude and very unhelpful. She at one point, started telling me about her disabilities, but didn?t acknowledge not everyone?s disabilities shows. She told me I am not deserving or special to be helped. She pointed out to remove my vehicle, and no help would be given, even though the duty manager called me to visit at that time. The employees are incompetent, why would you tell people, money is being counted, surely that is security breach for a raid waiting to happen. Both were miserable and the Indian guy, didn?t help at all, he told the blond lady I wasn?t his problem. We had the worst experience of our time. Please recruit people with better customer service skills
September 2021 by Mark Edwards
Lazy. Check out staff drinking coffee and rinsing out her cup before serving the four people in the queue. Have a break all you want but since she was standing by the till I doubt it was her free time.
September 2020 by mark greenhalgh
Will I just had the most strangest experience I've had for a long time I work The nhs and I was wearing a mask I tried to a purchase petrol on a work card he asked for my Registration number and was perplexed and rude about the fact he could not hear me through the mask I said I work for the nhs this is something you are going to have to get used to then he starts marching up-and-down the tills and I ask him is he actually going to serve me any turns to his colleague i can't hear him. But why was he so aggressive I do not know.
