March 2024 by Janet Conteh
Im not really sure which pharmacy some of these 5 star reviews went to but surely it wasn?t this one. Staff are rude and not caring at all. If I could give 0 stars I would. It doesn?t cost anything to be nice especially when you don?t know what people are going through. This isn?t a Tesco or off licence it is a place people go for medication and help so having staff that rude is unacceptable.
February 2024 by J B
Excellent service from Prima pharmacy, very caring and efficient at all times regardless of how busy they get. Extremely pleased to have them manage my Father's medication.
January 2024 by Shiv S
Excellent pharmacy, always has what I need, very helpful when talking through my symptoms. Really kind!
December 2023 by Geoffrey Lindley
Excellent pharmacy, Cam goes over and above to help his customers, wouldn't go anywhere else.
August 2023 by M S
Agree with previous review. Rude staff. Don't know if it's because there is no alternative pharmacy within easy reach so many have no choice but to put up.
January 2023 by Zain Merali
Good local pharmacy serving the local community. Staff are very helpful, kind & always there to help offer solutions to those desperate. I will go back again.
August 2022 by Francesca Fraser
The pharmacists are the kindest and most caring people who take their time with you. There are not many chemists like this out there. I heartedly recommend them.
January 2022 by P S
I started using Prima Pharmacy a few years ago when I got fed up paying ever increasing parking fees in the high street to use Boots. Recently I developed a condition and am visiting Prima for medicine every 2 weeks whilst my doctors get it under control. The staff are always friendly and I feel because it is a small chemist, that they are familiar with me, my condition and my personal circumstances, more so than a big high street chemist chain would be. The current covid restrictions mean only 1 person is allowed in the shop at a time which is not ideal but I feel my safety is being respected and appreciate it also provides protection to the staff too. I hope to be using Prima for years to come.
January 2022 by Louise Austin
Prima pharmacy has been my family?s local pharmacy for over 30 years. All the staff there have always been approachable, knowledgeable, polite and caring.They continue to keep Covid safety in mind by there important policy off one customer in shop at a time., as it is a small local pharmacy with limited space to keep staff and customers safely distantant, if they did not. The pharmacist has done a marvellous job at helping sort and follow up the numerous prescriptions my elderly mother requires from her local surgery. Would highly recommend this local pharmacy and will continue to support it .
January 2022 by Philip Peel
I've been a customer with this pharmacy for well over fifteen years. The pharmacist and his assistants have always been knowledgeable, helpful and caring. A very good service and I'm happy to use and support them through these difficult times.
January 2022 by Kevin Porter
Myself and my family have been using this pharmacy for the past 25 years and have always found the pharmacist and his team to be very helpful and informative. All items required always available, and more than helpful at flu jab time with my elderly parents. Carry on the good work.
January 2022 by Mark H
This is a great pharmacy where I always receive excellent and courteous customer service. Kam (the pharmacist) is very knowledgeable and is happy to provide advice and guidance if you have a problem or query. I have used Prima Pharmacy for many years as it?s good to support local businesses that are an asset to the community.
January 2022 by Sanjay Priya
I couldn?t recommend this place more. My little girl had a raging fever and a rash. I called 111 and they referred me to the surgery. I called them and after almost an hour I got cut off. I then went to Prima Pharmacy. The pharmacist was so knowledgeable and reassuring and made me feel at ease. I showed him photos that I had taken and explained that I had done the ?glass test?. After spending quite some time, he said it looked like heat rash and recommended some medicine for the temperature. He then said I should call 111 again or even go to A&E if it got worse and said I could call him at any time. Turns out he was right. The fever went down and the rash cleared up. For a first time dad he was really comforting and I will now continue to use him.
January 2022 by Kevin Yates
I have been looked after by Prima Pharmacy, Kam the Pharmacist and his team, for the last 15 years. I have never experienced anything other than top quality, professional and polite service. From the onset of the Covid pandemic the team at Prima Pharmacy initiated an extremely safe system for customers and staff. I have always felt 100% safe and very well cared for when accessing Prima Pharmacy. The signage at the door is clear and polite. The system ensures everyone accessing the pharmacy dose so safely with no risk of Covid contamination / infection. I would recommend Prima Pharmacy, and Kam the Pharmacist, to everyone. Prima offers a personal, professional and above all safe service to the community. Those who are unwilling to follow a few simple guidelines, whilst respecting and valuing the safety of others, are able to use an alternative facility.
January 2022 by Abigail Moss
Everyone is always so friendly and really does their best to help you. On one occasion my son needed a prescription and the drug was difficult to come by. Kam spent all morning calling round and was able to locate the drug and dispense it that day. Really grateful
