January 2024 by Luca Trapanese
Management was extremely helpful and helped me out even more than I genuinely expected.
December 2023 by tisgone
Notified by RM about parcel received at a local distribution office and delivery to be made the next day plus a time slot. Arranged to be home as parcel important and express delivery paid for. On the day received another notification that "a request has been received NOT TO DELIVER to the address on the day" and delivery next working day which is Monday ie three days later! Whose request??? Rubbish service. RM should be wound down.
November 2023 by Dani Martin
Day 1 out for delivery. Never turned up. Day 2 out for delivery. Never turned up. Day 3 no updates!! Why say it's out for delivery if you have no intention of delivery my item. Such a waste of my time.
September 2023 by Catrina Chen
Poor service and unprofessional delivery staff.We were at home for the whole day waiting for the delivery. We also ordered pizza so we keep looking outside the window. It is SHOCKING to witnessed that royal mail van parked just around the corner, not even get of the van, the next second my tracking status shown "address inaccessible".Funny thing is, the pizza came literally at the same time and they press the door bell, we opened the gate. Meanwhile the royal mail van pull off and drive away!!!Similar situations happened to me more than 5 times. I have been trying to avoid use them as much as possible. Because basically every time when they are the delivery company, they just never delivery it smoothly, always have trouble, and always blame on you. Turns out they are just lying and being lazy.If you live near by, when purchasing things online, remember to let the seller change delivery company, because this royal mail service worth nothing!
July 2023 by callie ooi
is a rubbish post office.wasting our money and time!!my fresh food is damage waiting for three days!
July 2023 by Gaming Daddy-O's
Thanks for all your hard work! Sorry my gate is locked sometimes lol
July 2023 by Maria Miron
I been waiting for a parcel for 2 days, apparently they tried to deliver yesterday and today but no card was left to arrange re delivery or collect the next day, im not sure who the DO is but they are Definetely not doing their job, not enough they always strike and deliver parcels late, now they dont even leave cards for you to collect your mail, worst company
May 2023 by Es C
Ignored our requests x2 to hold the item at the sorting office as we knew we weren?t going to be in. Then delivered our tracked item and left the parcel (of clothing) in our black bin on top of very obvious dog poo bags. What?s the point of offering choices of delivery if you then ignore them? Rubbish service today!! Really hacked off!
May 2023 by Sarah Colquhoun
Ignored our requests x2 to hold the item at the sorting office as we knew we weren?t going to be in. Then delivered our tracked item and left the parcel (of clothing) in our black bin on top of very obvious dog poo bags. What?s the point of offering choices of delivery if you then ignore them? Rubbish service today!! Really hacked off!
April 2023 by Stephen Walters
I have sat at home for three days, waiting for a parcel that never arrived. Day1 they said I was out- LIE. Day2 nothing heard despite promise of redelivery. Day3 Told the premises we in accessable, which is another LIE, as it's ground floor flat popular with its older residents because of it's easy access. So now, I will go with some I'd to my local distribution office and see if it's there. Disappointed would be an understatement
April 2023 by Martin Bickell
Don?t deliver at times they give you or even the day they tell you. The helpline cannot understand verbal tracking numbers. No wonder the post office is going down the toilet.
April 2023 by Beatriz Abreu
My mom was home yesterday and they didn't even knock at the door and they didn't left a paper they gin a delivery tomorrow when no one is home. How can I get my parcel?
March 2023 by Rezgar KLV
They don't deliver the parcel and have it as if I wasn't home. They're being lazy and set delivery as missed.
February 2023 by Donna D
Shame on you!Lying that no one was at home while I was at home the whole day waiting for the delivery!Unable to collect the parcel as I have no delivery card, because lying postman driver never turned up!I scheduled redelivery on line, waited the whole day again, still no one turned up!Status of my parcel is UNABLE TO ATTEMPT THE DELIVERY!I had to contact the retailer and complain about this, they weren?t surprised, seem that things like this are happening on the regular bases!Shame on you Royal Mail!
February 2023 by Danielle Brown
The biggest fraudulent jokers in Barnet. They keep lying about delivery attempts and wasting people money for next day delivery and time spent waiting. They?re frauds!!! Absolute rubbish service!!!!!!
