November 2023 by LW
I'm not saying i am talking about all branch here but the Lady on a till i have had pleasure to be dealt with .. deserve a prise for sorting me out in a short time with a smile and willingness. Something rarely these days..Very much recommending this star! Thank you Iwone!!
November 2023 by Biniam Mehari
This is the worst bank I have ever had to deal with. While on holiday Barclays decided to block my account over a transfer I initiated. When I called they told me the best they could do was schedule a video call for me to probe my identity 3 days later. 4 days later, I have still not received any email or phone call from them. When I called this morning even they blocked my telephone banking to explain the situation again and ask how I should pay for my trip when my bank account is locked their best response was that they can lodge a complaint.It is unbelievable that this is the treatment you get even with a premier account with them. I will never bank with Barclays again in my life, and, if you're reading this, I highly suggest you do the same.
September 2023 by Ieva Aleksandrovi?i?t?
Kristine is very hard working, sorted out my problems in no time and was really nice!
August 2023 by Claudio Romei
The Times They Are A - ChanginH 04.30 counter close at 02.00 - 03.00 etc etcBetter service at Natwest
June 2023 by Pat Rainsford
The lady cashier at the desk helped me complete a transaction today with great expertise and very efficiently,she was very professional and helpful
June 2023 by Tony Duriez
Helpful bank. Got what I needed within 5-10 minutes, and the lady at the counter was friendly and caring for my situation.
June 2023 by Amina Hassan
I liked to go every time it's lovely place
May 2023 by Ruksha Rai
Staff are all nice here and Santosh helped me a lot.
April 2023 by Elfie Kent
Long wait at counter and impossible to make an appointment in branch - no availability and impossible to book further ahead
March 2023 by Tracey Murphy
Always very helpful and never wait long to be served great staff very friendly and helpful
March 2023 by Thomas Casey
Barclays do not deserve customers. Closing on a Saturday is not acceptable, virus or not. I will be closing my account on Monday, assuming they are open. Update. They closed the branch. Total contempt for their customers. Look elsewhere for banking.
January 2023 by Mitchell Guo
Had an appointment here for an international bank account. Absolutely amazing. Professional, polite and efficient.
January 2023 by Mandy Ho
I would like to personally thank Alisa. She spent an hour today with me until branch closing time, just to make sure I get some old bank statements.For context, I am an old customer of Barclays and no longer have an account with them. I needed the bank statements from when I held an account with them. I first logged this request over the phone three weeks ago, the staff told me they would be mailed within 10 working days but the statements never arrived. I called Barclays again this morning, to be told by a different agent I need to visit a branch so my identity could be verified. When I got to the branch, I was almost turned away because apparently Barclays no longer prints statements in branches, so they asked me to request this over the phone to have the statements mailed (!!)Given I am no longer a Barclays account holder, the branch staff could have easily brushed me off and make me go back to the phone, but Alisa didn't. She was sympathetic to my story and decided to try to access my closed account from her laptop, and to print things off manually from there. It was an incredibly tedious job, navigating to the different months over the years, through the various notices being sent out by Barclays, with buffering printing request, etc... but she overstayed her scheduled hours and got it done! Just wanted to say thank you, Alisa. Barclays is lucky to have you.
December 2022 by Michael Bladen
I went to ask about a cheque of £300 I paid in but only £100 went through. Woman there seemed rude/didnt believe me. Not helpful or welcoming. 2 stars and not 1 because the shop was warm
November 2022 by Dark-Matter & Black-Holes
Quite small and long lines. Make sure you're early but there's a line outside from opening times.No point complaining just be prepared for waiting around, so be patient, take a book/music and your legs better be strong for all the standing.Matthew is the MAN!! He was polite, kind and full of help. He assisted me and my grandma and provided great service with an awesome attitude. God-bless you Matthew and also thanks to the blonde at the desk (sorry I don't remember your name) with a positive attitude, especially in the chaos and receiving looks of death and laser eyes from customers.Thank you and God-bless everyone.