July 2018 by Kirsten Martin
We tried so many times to contact the pharmacy spent about 30-45 minutes but no answer eventually answered but literally hung up whilst I was speaking.I work in a Pharmacy trying to sort out an electronic prescription for a patient got really frustrated and left. Very bad service wouldn't recommend to anybody to use the Pharmacy.
April 2018 by Michael Dunn
Five stars for the customer service of Boots. The staff is pretty knowledgeable as well (will always offer you proper alternatives of what you need).
March 2018 by Isabella Reyes
The female cashier was incredibly rude and condescending to me. Never been treated like that by someone in customer service before. I wouldn't be going back anyway, because I return to the U.S in two days, but I just felt the need to write a review because she was so awful.
January 2018 by Luna Boston Terrier
Why advertise a 7am opening when you don't open til later? It's quite frustrating when you can see lots of staff inside but they're just chatting. Meanwhile, there's a queue of people outside... 8 people gave up waiting, isn't that lost revenue?
October 2017 by Jai Chan
Very rude female cashier.
I went to pay for my items and the cashier lady didn't even say hi and just kept talking to the other staff next to her while scanning my items .The first thing she said to me is" This is £8.xx" I ask her did you scan and charge me for the plastic bag, she said yes, so I said you should have ask me first before charging your customer for something.
So she goes a normal customers would need a bag for the items I'm buying and is only 5p, boots is not even getting that 5p.
How rude of her and no customer service skills at all.
This happened today at around 6pm.
