October 2023 by Sue Vogt-Skard
We love Caffè Nero and this branch is one of the best in terms of venue, atmosphere, comfy varied seating and cleanliness.Coffee up to the usual standard and service was good.If you want light and bright there are seats near the front as well as seats with lots of light at the back too. Plenty of sofas and comfy chairs. Visited on a Saturday late morning and it was relatively quiet so felt very relaxing place to chill with quality coffee.
October 2023 by Ruby B-G
Staff are always working so hard, often only one member dealing with a queue! But they're speedy and kind. Very relaxed feel where you can have a quiet moment.
October 2023 by Oo L
Very cozy place to relax on a busy upper street. Staff members are all nice and friendly. Clean tables. Unfortunately, this peach roulade wasn't very nice, but I usually like their chouxnuts.
October 2023 by M K
On Saturday the 30th of September I have witnessed and heard the manner of the so cold ?manager? abusing the employees at the counter and shouting at them on the busiest day and hour of the week and in front of a very long que. Very rude and disrespectful to the employees and surely not competent enough to manage the place. It is also not professional for the manager to dress like a walk in the park rather than the work place.Felt bad for the two employees in the counter feeling embarrassed, please don?t be and I hope the owners can do something about that.
October 2023 by Juan Montano
The barista was a little rude when I stood at the counter waiting to be served. They didn't say "hello" or "how can I help?", just "hmm?". I'm not sure if it was a traditional Italian way to serve or the way they were trained to welcome customers.
August 2023 by Vassia Raptis
Absolutely rude staff and totally unreasonable. Close part of seating area 2h ahead of store closure . Management is happy with it? Totally unprofessional
August 2023 by sarah french
The dirtiest Cafe Nero I have ever seen or been in...the coffee machines, the counters, the toilets...all filthy! Coffee was what it was, the poor barista was there on his own, trying his best, staffing obviously needs looking at as it was too much for one person!Wouldn't go again ?Vegetarian options: Nothing for vegans
August 2023 by Bob Smith
Good atmosphere, but barista is a bit grumpy, and charged full price for a "luxury" mocha, and after the fact said he was out of whipped cream. Uh, that's what the "luxury" is, no?
July 2023 by Jackie Goulbourne
The aircon needs cleaning or something. The place smells really musty and mouldy. I stopped going regularly because it can?t be healthy to eat in there. I feel bad for the staff.
July 2023 by Amit Meir
Feels a bit dirty, didn't love the coffee.
July 2023 by parveen akhtar
Pleasantly impressed with my visit. Customer service was spot on with speedy delivery of my tasty hot chocolate and scrumptious chocolate muffin. Far superior than a competitor a few doors away.
June 2023 by Qazim
Really nice coffee shop, massive inside great if you want to work away from home and really friendly staff. Shout out to Booba there really friendly.
June 2023 by Teddy Sharpe
Great service from young man bubba i believe is name was on a saturday morning shift. Top guy
May 2023 by Simon Baines-Norton
Toasted teacake. I ask for another piece of butter. No - you only get one I'm told. Another would cost 15p. 15p !!! Anywhere else, they're free. Rip off London.
May 2023 by Roger Brown
A nice coffee shop. Not huge in size and not a huge selection but more than ample. Similarly, a selection of chairs from hard wood at tables to old collapsed armchairs
