I booked for an appointment to have a bra fitting. My fitter, Nana, was super nice and friendly, and I found myself really comfortable with her throughout the whole process. She was great to talk to and I didn't feel rushed at all despite it being a little bit busier than usual. I could tell that she knew what she was doing... read full comment
October 2023
Such helpful friendly staff. Especially the lovely Asian lady managing the self-serve tills. First class sense of humour.
August 2023
Diana is a true gem! Always goes the extra mile. With a fabulous smile and a really positive attitude, she provides excellent service. A great credit to M&S. Unfortunately, management fails to convey the feedbacks. Shame on you for not acknowledging the tremendous contributions of exceptional staff like Diana.
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