March 2024 by Jordan Reid
I really hate to write negatively about a local business but I had a bad experience. I bought an expensive coat as a present for my partner. Unfortunately, they wanted another colour so I went back to the shop to exchange. Because it had been just over a month, they refused to exchange the coat for another colour! I need to emphasise the coat was completely unworn with tags in brand new condition, and they refused to allow me to exchange it for the exact same coat in another colour. I honestly left shocked.This was not a small purchase for me and now I'm left with this super expensive (to me, anyway) coat that I now need to try and sell on. It's just unnecessary stress and terrible customer service.
February 2024 by Evgenii Strepetov
Bought the goad Danish coat for 225 pounds (with original price 450) and owner was very pushy saying that it was a great deal.I have just checked price on official website and it is only 100 euro.Almost double difference, ALWAYS CHECK THE PRICE!!!
January 2024 by Sebastian V.
Beware! They only offer exchange or store credit that expires in 12 months.Seems a bit greasy for a store that sells clothing. Not to mention, that many of the ?off price? items are available at similar or lower prices online with a reasonable return policy.
January 2024 by Abdul Mumin
Friendly staff. Good variety of premium quality stock but limited sizes available. Prices discounted from original RRP. Worth popping in for a browse at least, there's always a few items that will catch your attention.
August 2023 by Ari
No returns and sales aren?t genuine.Everything on sale is more discounted online. The sales they offer are not actually better priced than a quick google search.I bought an item labelled at a ?70% discount? only to find it £70 cheaper online.After finding the item was damaged I asked for a return. They would only offer an exchange or store credit. Took the exchange but quite disappointed with that approach to customer care.I love supporting local but this ain?t worth it. Shop online and save the money.
July 2023 by Pieter V
Nice selection of brands, but items from previous collections sold at marked up prices. Incredibly rude staff ? would rather physically walk into you instead of saying hi or just generally acknowledging your presence / offering any help. Won?t be going back.
January 2023 by Ben Young
They have some interesting lines of quality casual menswear. Best to check out when stuff is on sale as the discounts are big enough to make previously very expensive items much more affordable.An unhurried and relaxed atmosphere inside generally permeates.
July 2022 by Adam Rosenfeld
Great selection of men's clothes! Large selection of sale items too.
April 2022 by Emran Ali
I purchased a gold coloured bracelet and a gold coloured necklace which were both described as 9ct (9k) gold, however neither of them were gold, they were both gold plated sterling silver. I would avoid this shop at all cost.
November 2021 by Ziya Balkan
Good advice from salesperson and polite, cheerful.Good stylish clothing, but very expensive.
April 2021 by Alessio Il mio
I wen once around 2 ys ago there was nice people. I came back today and staff has been very very rude.I was trying to go inside and they close me the door in front "we reopen in 15 min". I came back and they nether say hallo. They were speaking laud, with (i guess a friend) and nether had consideration of me. I try a nice jacket i said thanks no answer At all. They were still talking laud and shouting loughing. No consideration at all.
April 2021 by Alessio Potalivo
I went once around 2 ys ago there was nice people. I came back today and staff has been very very rude.
I was trying to go inside and they closed me the door in front "we reopen in 15 min". I came back and they neather said hallo. They were speaking loud, with (i guess a friend) and neather had consideration of me. I tried a nice jacket i said thanks no answer at all. They were still talking loud and loughing. No consideration at all.
March 2021 by chi H
Highly recommend to compare the price else where before purchasing from here. The price at Sefton can be lot more expensive with no refund policy!!Very disappointed to find out its actually £60 cheaper from the official brand website with no VAT nor delivery cost and full refund policy.
March 2021 by Joe Macari
Sefton has turned into a dodgy sample sale selling previous seasons clothing which can be found cheaper elsewhere. I was deceived by the pushy owner/manager who repeatedly said the item was still available at full price at Liberty and what a great price it was. Oh they also don't offer returns now. Thanks!
April 2020 by Mitch Seton
Bought a watch from Sefton through Trouva and the wrong item was delivered... these things happen! However after a week of Trouva trying to contact Sefton to see what they wish for me to do with the incorrect item there was no response. I have returned the item today and taken my custom elsewhere! Very disappointed.