December 2023 by Eylul Demir
They are refusing to let us in because we are teenage girls this is extremely rude as they are appropriating us with stealing. We was out in the freezing cold for 30 mins and when he finally let us in there were no teenagers around. They are liars and the guy was extremely rude.
December 2023 by Tania Afrin
Yesterday I visited superdrug Chapel Market I looking for my item,which is vasilone coco oil guy noticed me at the body section looking for something then he ask me do you need help ? Then told him looking for vasilone Coco oil he brought the stock from warehouse he is was kind I forgot his name however he is an assistant manager of the store . as customer when we need something if we found it it's feel so happy he made my day.overall I got excellent service from team .
November 2023 by Cat Kostenko
I went looking for help with make up, a girl called Aisha helped pick out the right foundation shade and conceler for my skin tone and the best brand for my skin type. She was really patient and helpful!
October 2023 by Amy Nguyen
Me and my friend came in today and i went in originally to buy some waxing strips and they weren?t there. My friend came because she wanted deodorant and we decided not to buy it because the queue was too long and we could have bought it elsewhere with a shorter queue. We put the deodorant back in the men?s deodorant section since the woman?s deodorant section was packed and we couldn?t fit through the people to put it back. When we were leaving we were stopped by the security guard and asked what happened to the deodorant. Clearly, he was eyeing us and ONLY us since the store was packed and we were near the back of the store since that?s where the deodorant is. Another woman was staring at us the whole time whilst we were trying to look for our items. We KNEW she was looking at us since we saw her and it made us uncomfortable. The security man asked us to go to where we put the deodorant and then asked the woman to follow us. Obviously we were confused and they escorted us as if we ACTUALLY stole something even though we clearly didn?t. It seemed INCREDIBLY racially motivated and i?m not happy. The woman also spoke to us in such a rude manner and told us to get out in a malicious way. It was so obvious they thought we stole and multiple other people have had the same experience where they were wrongly accused of stealing by the SAME people. No apology no nothing.
September 2023 by Zeinab Sarabi
I went with my visitor to this store today 12th of sep 2023, I got really shy of our stores in UK, lily team leader from Iran served us , very very very rude I have ever seen , my visitors got disappointed and changed his mind of buying anything .any other store I showed her she said no I don't want go to this store .
August 2023 by Maria Simona Negoita
The manager of this place should quit retail for good. As a customer I was shadowed a few times by a member of staff that was send by their manager.He has no respect for customersAwfull service
July 2023 by RyN1
Superdrug Islington has been my nominated pharmacy for over a year. In that time my prescription has never been ready or available at the first visit. Even if it is over a week since it was sent from the GP. When the prescription is eventually available (at a return visit) they often don't have enough product. I am not talking niche unusual medicines. Just day to day meds.Super inefficient. Always a massive queue for pharmacist and retail.Understaffed and badly run.
June 2023 by Annie Martina
I will be seeking legal recourse and communicate my experiences through media outlets to shed light on the racist practices at Superdrug enough is enough. All of their staff racially profile women of colour and I was followed by a male member of staff at this branch today and didn't want to think it was about race yet again but the staff member falsely accused me of opening boxed perfumes for personal use. Upon clarifying the situation and showing him the tester bottles, he appeared embarrassed but offered no apology. When confronted about his behavior, he cited "just advising me" as his motive; however, this seems disingenuous given his intrusive surveillance.Unfortunately, this incident represents one of several similar encounters I have faced while shopping at Superdrug stores. This pattern of racial profiling is not something I have experienced at other retail establishments, leading me to question its prevalence within Superdrug's training programs and overall company culture
June 2023 by Nico ?B3457 M4CK 21? Brown
Gotta say excellent ladies there they always have smiling faces but they need to be less judgemental!
June 2023 by Danae Fasoi
Pharmacy closed 10 minutes before the closing time and I was not given my medication.
June 2023 by Sebastian ?B3457 M4CK 21? Addai-Matthews
Gotta say excellent ladies there they always have smiling faces but they need to be less judgemental!
May 2023 by Lyza squire-grier
Me and my friend were verbally harassed by the security guard. I took a tester to sample and then put it back but because he didn't see me put it back he accused me of stealing. The alarm went off and he checked our bags and receipts (because we actually brought something) and still he didn't believe us. It took members of staff to tell him we didn't take it and still he didn't believe. I am utterly disgusted, disappointed and ashamed of this horrendous behaviour. Do better!
April 2023 by Laura Liss-Aboelhaggag
Very good stor, huge assortment
April 2023 by Angel Eve
organised and tidy I get products here that I can't seem to source at other branches
April 2023 by Heather
I have visited this particular branch of superdrug many times. The staff are probably the worst customer service employees I have ever met. All staff, not just the security guy, watch your every move, like you are a thief. If you do interact with the staff vocally they are incredibly rude. I gave not experienced this at any other superdrug branch, just this one. Avoid if you can.
