September 2023 by Sharmina Hussain
Rose (who seemingly has many bad reviews which does not fail to surprise me) has such poor service that I am quite concerned how she even got a job here in the first place. I have my ID card and am a grown woman yet I was denied a redbull and given attitude and terrible service from beginning to the end- I also watched how disgracefully she treated elderly customers as if she has no self awareness and isn?t an old woman herself.Someone needs to look into this ASAP as there are plentiful unemployed people out there that would do a damn better job than herself.Also how poor does the recruitment criteria have to be at Tesco?s to allow this level of rudeness to its customers- very concerning.
September 2023 by Geri Gx
I'm a local resident who has shopped at this Tesco since it opened. It was abysmal then and even worse now.The non existent management have always been appalling, it's not possible that actual recruitment takes place because the people that work here are horrendous. I've formally complained in the past about in store staff conduct, fridge conditions etc but nothing changed.No one at Tesco or this store actually cares.Prices are constantly wrong at the point of purchase than what sticker prices advertise. I've literally stopped shopping here for this very reason and also the ridiculously inflated prices!The last time I shopped in this store several months ago customers were literally shopping in the dark as there was an issue with the lights. Despite this Tesco kept the store open regardless!Fridges are constantly broken and goods are off before the best before date but still available for sale! Many times I've experienced food that has gone off at home well before it should including milk which is so expensive at this store. Apart from needing the odd item in an emergency I avoid this store at all cost.Again today prices were wrong at the self check out. The attendant didn't do anything and just gave me the option not to purchase the item. I asked someone else to go and check while I'm still standing at the self checkout who then asked someone else to do so but he just walked off and never came back with my item. I had no choice but to go and find out what happened and found that he threw my item back on the shelf!!! Literally zero customer service.If you really have no choice and shop here you need to triple check prices, what you've been charged and your receipts, and then pray your food isn't off by the time you consume it.
August 2023 by Leena Hussain
Rose (who seemingly has many bad reviews which does not fail to surprise me) has such poor service that I am quite concerned how she even got a job here in the first place. I have my ID card and am a grown woman yet I was denied a redbull and given attitude and terrible service from beginning to the end- I also watched how disgracefully she treated elderly customers as if she has no self awareness and isn?t an old woman herself.Someone needs to look into this ASAP as there are plentiful unemployed people out there that would do a damn better job than herself.Also how poor does the recruitment criteria have to be at Tesco?s to allow this level of rudeness to its customers- very concerning.
May 2023 by frank lefeuvre
Wanted to buy a bottle of prossecco and surprise when you open the fridge,an alarm start at the very top!apparrently for thief!!!idiotic system that make you feel like you are the thief! The frozen section was missing one third!excellent for the sale!!! Bought rice 2 or 3 weeks ago and today has gone up by 95%! Outrageous! Will shop at waitrose from now on!
May 2023 by jd
Despite Tesco being all over the UK they all seem to be different and this one was a bit confusing layout wise. The staff were helpful at showing where products were. Thanks!
May 2023 by Md Jahangir
Colleague name is rose store number 2789 she is very rude I was in self checkout I can't find the lemon where is it I asked for help she said I can't help you because you didn't wear the mask i told her is not covid restrictions she said o you west the time I need to help others customer I was so sad it's really bad customer service
April 2023 by Google user
Wanted to buy a bottle of prossecco and surprise when you open the fridge,an alarm start at the very top!apparrently for thief!!!idiotic system that make you feel like you are the thief! The frozen section was missing one third!excellent for the sale!!! Bought rice 2 or 3 weeks ago and today has gone up by 95%! Outrageous! Will shop at waitrose from now on!
April 2023 by Nasif Chowdhury
The white guy at the self-checkouts (in his 20s) looks like he doesn't want to live let alone work at Tesco ?. Half the self-checkouts never work either.
April 2023 by Danielle Jane
Couldn't pay with cash so had to walk out and leave shopping
February 2023 by Hanif Virani
They display discounts on the shelves but don?t update the cash tills. Correcting overcharges wastes a huge amount of time. This has happened to me repeatedly.
November 2022 by Ahat Aht
Has quite a lot of choice. Not huge but medium sized and good for the area. Well laid out and clean. Staff can be more friendlier rather than standing around watching everyone like hawks on the self-service tills as if we are all going to steal!
November 2022 by Russell Charles Hall
They don?t bother carry low cost items, like Tesco own-brand corn flakes, so you?re forced to pay extra for branded stuff. Scam.
November 2022 by Mirjam Haasnoot
Small tesco express, all the basics available. Friendly staff.
November 2022 by Emily Sweetman
Unable to use cash on ANY of the self checkout machines, ridiculous and unpleasant for customers.
October 2022 by S j
By far the slowest customer service in King's cross, I've never seen a place struggle so much when handling a few shopping items at the till. Its take literally 4 times as long as anywhere else. The self checkout machines are also terrible at scanning items, perhaps the sensors need a good clean.Sainsbury's which is 1min away is a much better experience for getting work lunch as you dont waste a 1/4 of it waiting in line
